Pre- Sales Executive

Moshi Moshi; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Moshi Moshi in Bengaluru is looking for a proactive Telecaller to join our dynamic real estate team. The role involves contacting potential buyers, understanding their property needs, and scheduling site visits to convert leads into prospects.

The ideal candidate should possess a Bachelor's degree and 2-3 years of experience in telecalling or a related field. Excellent verbal communication skills in multiple languages are essential along with the ability to thrive under pressure in a target-driven environment.

Qualifications

• 2-3+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.

Responsibilities

• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.

Skills

Verbal communication skills

Negotiation skills

Customer service

Basic computer knowledge

Education

Bachelor's degree in any field

Job description

Role Summary

• We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team.
• The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits.
• The goal is to convert leads into prospects and contribute to the companys sales pipeline.

Key Responsibilities

• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.
• Achieve daily/weekly/monthly targets for calls and conversions.
• Handle customer inquiries professionally and escalate issues when needed.
• Whatsapp blast and email marketing to be carried out.

Job Specification (JS)

Education qualifications

• Minimum preferred: Bachelors degree in any field.

Experience

• 2-3+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.

Skills & Competencies

• Excellent verbal communication skills in English and local & regional specific languages (English, Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.
• Willing to work in a target-driven environment.
• Must be comfortable with working on weekends and fixed weekday offs (as per ompanys norms).