Associate – Customer Service

Jobtailor; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Jobtailor in India seeks a detail‑oriented documentation specialist to manage documentation efficiently during and after customer interactions. Strong verbal and written communication are essential, along with basic computer skills and fast typing.

You will support accurate record keeping, use MS-Office applications, and ensure messages and transcripts are well organized to improve service delivery.

Qualifications

• Excellent verbal and written communication skills with least grammatical errors.
• Basic computer operating skills required (MS- Office Applications)
• Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

Responsibilities

• Demonstrates strong verbal and written communication skills while efficiently managing documentation during and after customer interactions.
• Proficient in basic computer operations and typing to support effective documentation processes

Skills

Verbal Communication

Written Communication

Typing Speed

Documentation Management

Basic Computer Operating Skills

Tools

MS-Office Applications

Job description

Manage documentation efficiently during and after customer interactions

Requirements

• Excellent verbal and written communication skills with least grammatical errors
• Basic computer operating skills required (MS- Office Applications)
• Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

Core Competencies

Demonstrates strong verbal and written communication skills while efficiently managing documentation during and after customer interactions. Proficient in basic computer operations and typing to support effective documentation processes.

Highest-signal resume keywords

• Excellent Verbal Communication Skills
• Excellent Written Communication Skills
• Basic Computer Operating Skills
• Typing Speed
• Documentation Management

ATS Optimization Keywords

Hard Skills

• Documentation Management
• Typing Speed

Soft Skills

• Verbal Communication
• Written Communication

Tools & Technologies

• MS-Office Applications