Associate - Claim Operations

Arthur J. Gallagher & Co. (AJG); Kolhapur District; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher in India is seeking entry-level professionals to join the claims processing team. You will validate member and provider data, determine payment criteria, and handle routine claim tasks under close supervision.

This role emphasizes accuracy, process adherence, and procedural learning within a global services environment. The position is designed for individuals with a high school education and no prior experience, offering learning opportunities, career growth, and a supportive,

Qualifications

• High School education or equivalent with no prior relevant experience.

Responsibilities

• Process insurance claims and validate members, provider, and other claims information.
• Determine accurate payment criteria for clearing pending claims based on policy and procedure.
• Maintain productivity, quality standards, and aging timeframes in handling medical claim documents.
• Assist in settlement of disputes and case recovery through negotiations with third parties and providers.
• Follow standard procedures and perform simple routine tasks under close supervision.

Education

High School diploma or equivalent

Job description

Introduction

Welcome to Gallagher in India - where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it is a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

• Professionals in this group focus on processing insurance claims.
• They validate members, provider and other claims information.
• Professionals determine accurate payment criteria for clearing pending claims based on defined policy and procedure.
• They maintain productivity goals, quality standards and aging timeframes and scrutinize medical claim documents and settlements.
• They are involved in settlement of disputes and preparing case recovery through negotiations with the third party and providers.
• Incumbents at this level are entry para-professional who have little or no prior knowledge/experience.
• They follow standard procedures and are responsible for perform simple routine based tasks in defined parameters.
• They follow simple written and oral instructions.
• They work under close supervision and communicate information that requires little explanation.

About you

Qualifications:

• High School education or equivalent with no prior relevant experience.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)