Associate - Call Center - Bengaluru - J.P. Tech Park - J Grades

TATA Capital; Bengaluru; On-site; INR 360,000 - 600,000; Full time

Job summary

Tata Capital in Bengaluru is seeking an Associate - Call Center to manage client relationships and drive sales through outbound and inbound activities.

The role emphasizes building a strong portfolio, meeting targets, and coordinating with Marketing and Support to deliver tailored solutions.

Join a fast-paced team at J.P. Tech Park offering growth opportunities and exposure to diverse markets.

Qualifications

• 2+ years of proven experience in sales or customer service.
• Excellent communication, negotiation, and relationship-building skills.
• Strong self-motivation and goal-oriented mindset in a fast-paced environment.
• Adaptability to adjust sales tactics based on client feedback.

Responsibilities

• Build and manage a client portfolio; maintain strong relationships to identify new business opportunities.
• Generate leads and engage potential customers via calls, emails, and meetings to present solutions.
• Present products/services to clients and articulate their value to close sales and long-term contracts.
• Collaborate with Marketing and Customer Support to ensure client satisfaction and integrate feedback.
• Keep accurate records of sales activities, pipelines, and performance metrics in CRM.
• Stay informed on industry trends, product updates, and competitor activities.

Skills

Communication

Negotiation

Relationship Building

Sales Experience

Self-Motivation

Adaptability

Job description

Associate - Call Center - Bengaluru - J.P. Tech Park - J Grades

Job Description

Job Responsibilities

• Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.
• Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.
• Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.
• Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.
• Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.
• Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.

Required Skills, Experience, and Qualifications

• 2+ years of proven experience as a sales representative or in a similar sales or customer service role.
• Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs.
• Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment.
• Adaptability to adjust sales tactics based on client feedback and evolving market demands.

Job Info

• Job Identification 37880
• Locations Third Floor J P Tech Park 82 Road 6 EPIP KIADB 1st Phase Whitefield, Bengaluru, Karnataka, 560066, IN