Associate - Business Excellence

WSP; Mumbai; On-site; INR 2,200,000 - 3,600,000; Full time

Job summary

WSP is seeking a strategic partner to business leadership to drive enterprise-wide excellence and enable scalable, resilient process ecosystems. The role emphasizes data-driven decision making and the adoption of digital, AI, and automation-led improvements to support growth.

The candidate will balance governance with agility, guiding processes to evolve with business expansion while avoiding unnecessary complexity or friction.

Responsibilities

• Act as a strategic partner to business leadership.
• Drive enterprise-wide excellence by enabling scalable and resilient process ecosystems.
• Promote data-driven, insight-led decision making across the organization.
• Encourage adoption of digital, AI, and automation-led improvements where required.
• Foster a culture of continuous improvement, ownership, and accountability.

Job description

The candidate will act as a strategic partner to business leadership, driving enterprise-wide excellence by enabling:

• Scalable and resilient process ecosystems
• Data-driven and insight-led decision-making
• Adoption of digital, AI, and automation-led improvements where required
• A culture of continuous improvement, ownership, and accountability

The role requires balancing governance with agility, ensuring that processes evolve with business growth without creating complexity or operational friction.

The job requires the candidate to use a combination of logic, analysis, experience and wisdom to provide overall direction and effective solutions for ensuring compliance and leveraging best practices.