Business Excellence Director

Michael Page; Mumbai; On-site; INR 2,500,000 - 3,000,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Long-term career growth opportunities

Job summary

A leading recruitment firm is seeking a Business Excellence Director based in Mumbai. This role involves driving enterprise performance improvement and integrating systems across analytics and operations. The ideal candidate has 12-15 years of experience leading transformation initiatives and multidisciplinary teams. The position offers a competitive compensation structure, opportunities for career growth, and a chance to influence high-level strategy and collaboration across the organization.

Qualifications

• 12-15+ years of experience in business excellence, transformation, or enterprise process leadership.
• Proven experience leading leaders and multidisciplinary expert teams.
• Strong background in business intelligence, analytics, and performance management systems.

Responsibilities

• Lead the Business Excellence function, integrating Business Intelligence and Operational Excellence.
• Drive enterprise-wide performance improvement through data and structured process optimization.
• Define and execute digital, data, and information systems strategy.

Skills

Business excellence leadership

Change management

Analytical skills

Project management

Collaboration

Job description

• Lead enterprise‑wide excellence across analytics, digital, and operations
• Shape strategy, systems, and culture at the core of business performance

About Our Client

Our client is a well‑established organization operating in a complex, multi‑function environment, committed to continuous improvement, innovation, and high professional standards. With a strong focus on performance, quality, and transformation, the business is investing in enterprise‑level excellence to stay ahead of evolving industry and technology demands.

Job Description

• Lead the Business Excellence function, integrating Business Intelligence, Sales Force Effectiveness, Digital/Data Systems, and Operational Excellence.
• Drive enterprise‑wide performance improvement through data, analytics, and structured process optimization.
• Oversee sales effectiveness systems to ensure data integrity, insightful reporting, forecasting, and actionable analytics.
• Define and execute digital, data, and information systems strategy including ERP, applications, infrastructure, and data governance.
• Partner with internal leaders and external technology vendors to deliver scalable, pragmatic solutions.
• Identify and manage strategic initiatives and alliances that deliver short‑and long‑term enterprise value.
• Prepare the organization for AI‑enabled processes and systems, both culturally and structurally.
• Strengthen operational excellence by aligning cross‑functional processes and service delivery.
• Foster strong collaboration across departments to ensure business excellence initiatives align with overall strategy.
• Lead and develop senior teams across BI, data/digital, and operational excellence verticals.

The Successful Applicant

A successful Business Excellence Director should have:

• 12-15+ years of experience in business excellence, transformation, or enterprise process leadership.
• Proven experience leading leaders and multidisciplinary expert teams.
• Strong background in business intelligence, analytics, and performance management systems.
• Experience driving digital, data, ERP, or information systems initiatives at scale.
• Solid understanding of operational excellence and process improvement frameworks.
• Strong project management capability with consistent delivery of complex initiatives.
• High analytical and problem‑solving capability with a strategic mindset.
• Influential leader able to drive change across senior stakeholders.
• Collaborative, detail‑oriented, and quality‑focused approach.
• Comfortable operating at both strategic and execution levels.

What's on Offer

• A high‑impact enterprise role with direct influence on strategy, systems, and performance.
• Opportunity to shape how data, digital, and operations work together across the organization.
• Senior‑level visibility and partnership with top leadership.
• Competitive compensation aligned with the strategic importance of the role.
• Comprehensive benefits and long‑term career growth opportunities.
• A platform to lead meaningful transformation and build future‑ready capabilities.