Associate - Business Development

Panacorp Software Solutions; Nagercoil; On-site; INR 201,000 - 335,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu is seeking a Telesales Executive to talk to students, researchers, and professionals over the phone about PhD assistance services. The role focuses on building interest, answering queries, and guiding prospects to choose our services.

Responsibilities include calling potential customers, answering questions, following up via calls/emails/WhatsApp, and maintaining records.

Qualifications

• Graduates with freshers or experience encouraged to apply.
• Experience in telesales/telecalling is an added advantage.

Responsibilities

• Call potential customers and explain the company's services.
• Answer customer questions clearly and politely.
• Follow up with interested people through calls, emails, or WhatsApp.
• Keep records of calls and customer details.
• Work with the sales team to achieve daily/weekly/monthly targets.
• Maintain good relationships with clients and ensure customer satisfaction.

Skills

English communication

Confidence in cold calls

Basic computer skills

Convincing and handling rejection

Team player

Education

Graduate

Tools

CRM tools

MS Office

Job description

As a Telesales Executive, you will talk to students, researchers, and professionals over the phone to explain our PhD assistance services (research support, writing, publishing, etc.). Your goal is to build interest, answer their queries, and help them choose our services.

Key Responsibilities

• Call potential customers and explain the company's services.
• Answer customer questions clearly and politely.
• Follow up with interested people through calls, emails, or WhatsApp.
• Keep records of calls and customer details.
• Work with the sales team to achieve daily/weekly/monthly targets.
• Maintain good relationships with clients and ensure customer satisfaction.

Skills Needed

• Good communication skills in English (and local languages if required).
• Confidence in talking to new people over the phone.
• Basic computer knowledge (MS Office, Email, WhatsApp, CRM tools).
• Ability to convince and handle rejections positively.
• Team player with a positive attitude.

Qualification

• Any graduate (freshers or experienced can apply).
• Experience in telesales/telecalling is an added advantage.