Associate - Business Development

Panacorp Software Solutions; Kanyakumari; On-site; INR 200,000 - 400,000; Full time

Job summary

Panacorp Software Solutions is seeking a Telesales Executive in Tamil Nadu to engage students, researchers, and professionals over the phone. You will explain PhD assistance services, address queries, and aim to build interest while guiding customers toward our offerings.

You will handle follow-ups via calls, emails, or WhatsApp, maintain detailed call records, and collaborate with the sales team to meet daily to monthly targets while ensuring high customer satisfaction.

Qualifications

• Good communication in English (and local languages if required).
• Confidence in talking to new people over the phone.
• Basic computer knowledge (MS Office, Email, WhatsApp, CRM tools).
• Ability to convince and handle rejections positively.
• Team player with a positive attitude.

Responsibilities

• Call potential customers and explain the company's services.
• Answer customer questions clearly and politely.
• Follow up with interested people through calls, emails, or WhatsApp.
• Keep records of calls and customer details.
• Work with the sales team to achieve daily/weekly/monthly targets.
• Maintain good relationships with clients and ensure customer satisfaction.

Skills

Good communication English

Confidence

Team player

Local language adaptability

Positive attitude

Convincing skills

Education

Any graduate

Tools

MS Office

Email

WhatsApp

CRM tools

Job description

As a Telesales Executive, you will talk to students, researchers, and professionals over the phone to explain our PhD assistance services (research support, writing, publishing, etc.). Your goal is to build interest, answer their queries, and help them choose our services.

Key Responsibilities

• Call potential customers and explain the company's services.
• Answer customer questions clearly and politely.
• Follow up with interested people through calls, emails, or WhatsApp.
• Keep records of calls and customer details.
• Work with the sales team to achieve daily/weekly/monthly targets.
• Maintain good relationships with clients and ensure customer satisfaction.

Skills Needed

• Good communication skills in English (and local languages if required).
• Confidence in talking to new people over the phone.
• Basic computer knowledge (MS Office, Email, WhatsApp, CRM tools).
• Ability to convince and handle rejections positively.
• Team player with a positive attitude.

Qualification

Any graduate (freshers or experienced can apply).

Experience

Experience in telesales/telecalling is an added advantage.