Business Associate - Telesales - Research Services

Panacorp Software Solutions; Kanyakumari; Vor Ort; INR 279.000 - 446.000; Vollzeit

Zusammenfassung

Panacorp Software Solutions in Tamil Nadu is seeking a focused sales coordinator to engage PhD scholars via phone, WhatsApp, and email, understand needs, and explain research guidance, paper writing support, and journal assistance.

You will coordinate with internal teams, maintain enquiry records, and drive monthly targets while delivering clear communication and a learning mindset.

Qualifikationen

• Clear communication with scholars and clients.
• Basic computer skills including Excel and email.
• Ability to explain services and guide customers to action.
• Willingness to learn academic and research-related processes.
• Target-focused and responsible attitude.

Aufgaben

• Talk to PhD scholars through phone calls, WhatsApp, and emails.
• Explain services such as research guidance, paper writing support, and journal assistance.
• Understand scholar requirements and suggest suitable academic services.
• Follow up with interested scholars until confirmation.
• Coordinate with internal research and documentation teams.
• Maintain enquiry details and daily follow-up reports.
• Work towards assigned monthly targets.

Kenntnisse

Clear communication

Basic computer skills

Explain services patiently

Willingness to learn

Target-focused

Tools

CRM

Excel

Jobbeschreibung

Key Responsibilities

• Talk to PhD scholars through phone calls, WhatsApp, and emails
• Explain services such as research guidance, paper writing support, and journal assistance
• Understand scholar requirements and suggest suitable academic services
• Follow up with interested scholars until confirmation
• Coordinate with internal research and documentation teams
• Maintain enquiry details and daily follow-up reports
• Work towards assigned monthly targets

Required Skills

• Clear communication and polite conversation skills
• Basic computer knowledge (Excel, email, CRM)
• Ability to explain services patiently
• Willingness to learn academic and research-related processes
• Target-focused and responsible attitude