Associate | Billing and Collections | Mumbai and Gurgaon

Delhivery; Gurugram District, Mumbai; On-site; INR 250,000 - 400,000; Full time

Job summary

Delhivery, India's leading fulfillment platform, is seeking a Debt Collections Associate to work from the Gurugram HQ. You will manage dues, investigate invoices, and follow up with clients to recover overdue payments in a fast-paced environment.

Responsibilities include maintaining AR status reports, resolving billing issues, and ensuring timely collections. Strong English communication, Excel proficiency, and target-driven performance are essential.

Qualifications

• Available to start immediately from HQ
• Good command of English, both verbal and written
• Ability to handle targets
• Proficient in MS Excel
• Knowledge of currency and basic financial concepts

Responsibilities

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Skills

English proficiency

MS Excel

Target oriented

Immediate availability

Tech-savvy

Communication skills

Proactive attitude

Attention to detail

Tools

MS Office

Job description

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services.

Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands.

Vision- Since its inception in 2011, Delhivery has become Indias leading supply chain services company Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high quality logistics operations, cutting-edge engineering, and technology capabilities.

Working Days - 6

Timings - 9:30am - 6:30pm

Job Responsibility

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Requirement

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel Spreadsheet.
• Comfortable working with targets.
• Knowledge of Currency.