Sr Manager - Billing & Revenue Assurance - Gurgaon

Delhivery; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

Delhivery in India is seeking a Revenue Assurance professional to oversee revenue, invoicing and reconciliation for logistics clients.

You will handle end-to-end invoicing and disputes, respond to audit data requests, and ensure timely billing while maintaining strong data accuracy and compliance.

This role offers exposure to a dynamic logistics environment and opportunities to optimize billing processes through collaboration with auditors and finance teams.

Qualifications

• Graduate in any discipline with 0.6–1 year of work experience in logistics or customer service.
• Good communication skills and fluent in English.
• Basic knowledge of logistics/supply chain domain.

Responsibilities

• Handle end-to-end invoicing and disputes for clients.
• Support billing data requests from auditors and corporate finance.
• Respond to queries via calls and emails.
• Manage data effectively and ensure timely processing.
• Ensure SLAs and timelines are met.

Skills

Communication

Under pressure

Education

Graduate in any discipline

Tools

MS Excel

Macros

VBA

Google Data Studio

SQL

Job description

Role & responsibilities

As part of the Revenue Assurance team, you are responsible for Revenue/Billing/Invoicing processing and reconciliation for clients in the Logistic Industry. If you thrive in a dynamic, collaborative workplace, Delhivery provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Handle the clients Invoicing and Disputes End to End
• Handle the billing related data requirement of auditors and corporate finance.
• Handle queries through calls and Email follow-ups.
• Handle data effectively.
• Ensure client Service Level Agreements (SLA) and timelines are met.

Required Technical and Professional Expertise.

• Graduate in any discipline or Equivalent (10+2+3) with minimum 0.6-1 year work experience, preferably in Logistic/Supply Chain/ shipping domain /customer service.
• Basic knowledge of Logistic/Supply Chain domain.
• Good Communication Skills with fluency.
• Ability to work under pressure situations
  

Preferred Technical and Professional Expertise

• Proficient in MS office applications like MS Excel, Macros, VBA, Google data studio and SQL
• Experience in handling queries via calls and emails is highly desired.
  Ambitious individual who can work under direction towards agreed targets/goals.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.