Assistant Manager - Collections (Mumbai/Gurgaon)

Delhivery; Gurugram District, Mumbai; On-site; INR 180,000 - 260,000; Full time

Job summary

Delhivery is hiring for a debt collection support role at our Gurugram HQ. You will work with the collection manager to collect dues and investigate historical data on invoices. You will follow up with clients, encourage timely payments, resolve billing issues, and maintain AR reports. Strong English, high energy, and MS Excel skills are essential. Immediate joining required.

This is a fast-paced role with targets, requiring accuracy and proactive problem solving in a dynamic environment.

Qualifications

• Immediate joining is required.
• Strong English communication skills.
• Willingness to work in debt collection.
• Comfortable working with targets.

Responsibilities

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Skills

Excel proficiency

English communication

Fast-paced work

Self-motivated

Target orientation

Tools

MS Office

Job description

Role & responsibilities:

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Requirement:

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / spreadsheet.
• Comfortable working with targets.