Assistant Team Lead

Prochant; Coimbatore District; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Prochant in India is seeking an experienced Assistant Team Leader (Night Shift) to drive production targets and ensure quality in US healthcare medical billing processes.

You will oversee a team, conduct daily stand-ups, allocate work, review reports, and escalate issues while coordinating with leadership and stakeholders to meet month-end closures. The role demands strong leadership, problem-solving, and clear communication to sustain service levels in a fast-paced environment.

Qualificações

• Experience Range: 8+ years in Revenue Cycle Management (RCM).
• Current Designation: Assistant Team Leader (ATL) or Lead Associate (LA). Quality analyst, SME
• Domain: US Healthcare Medical Billing

Responsabilidades

• Production monitoring and continuity.
• Review production and quality reports.
• Lead daily standing meetings and provide solutions.
• Work allocation and workload management.
• Issue identification and escalation management.
• Quality assurance ownership.
• Communication with leadership and stakeholders.
• Month-end reporting and closure activities.

Conhecimentos

Verbal communication

Interpersonal skills

Written communication

Organized

Detail-oriented

Leadership

Team development

Problem-solving

Analytical ability

Stakeholder management

Computer skills

Troubleshooting

Descrição da oferta de emprego

JOB DESCRIPTION Assistant Team Leader (Night Shift)

Key Responsibilities and Duties

As an Assistant Team Leader, you are responsible for managing the team and ensuring production and quality targets are met. Identify issues proactively, enhance team capability, maintain accountability of team members, support client communication, and ensure a thorough understanding of all production processes.

Knowledge, Skills and Abilities

• Exceptional verbal, interpersonal, and written communication skills
• Organized, detail-oriented, and self-motivated
• Professional presentation and stakeholder management skills
• Strong problem-solving and analytical ability
• Strong leadership and team development capability
• Ability to maintain effective relationships with internal teams and management
• Professional and positive attitude
• Good computer skills and basic troubleshooting ability

Essential Functions

• Production monitoring and continuity
• Review production and quality reports
• Lead daily standing meetings and provide solutions
• Work allocation and workload management
• Issue identification and escalation management
• Quality assurance ownership
• Communication with leadership and stakeholders
• Month-end reporting and closure activities

Eligibility Criteria

Experience Range: 8+ years in Revenue Cycle Management (RCM).

Current Designation: Assistant Team Leader (ATL) or Lead Associate (LA). Quality analyst, SME

Domain: US Healthcare Medical Billing