Assistant team lead (AR) - US Healthcare RCM

Prochant; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Prochant in Chennai seeks an experienced Assistant Team Lead for the US Healthcare RCM domain. You will oversee day-to-day operations, drive productivity and quality, and mentor team members to meet targets.

Responsibilities include handling escalations, monitoring performance, and coordinating with internal stakeholders to ensure smooth business operations. Experience in AR Voice or End-to-End RCM is preferred.

Qualifications

• 1+ year as an Assistant Team Lead or 2+ years as an SME with team handling experience.
• Hands-on experience managing AR Voice teams and/or End-to-End RCM teams.
• Strong people-management, communication, and performance-management skills.

Responsibilities

• Lead and manage day-to-day team operations.
• Drive productivity, quality, and process adherence.
• Coach and mentor team members to achieve targets.
• Handle operational escalations and ensure timely resolution.
• Monitor team performance and drive continuous improvement.
• Collaborate with internal stakeholders to ensure smooth operations.

Skills

Team management

Operations leadership

People management

AR voice teams

End-to-end RCM

Communication skills

Performance management

Process adherence

Job description

ASSISTANT TEAM LEAD US HEALTHCARE RCM | PROCHANT

Location: Chennai
Experience: 5+ Years
Industry: US Healthcare - Revenue Cycle Management (RCM)

Position Overview

Prochant is looking for an experienced Assistant Team Lead with strong team-management and operational expertise within the US Healthcare RCM domain.

Eligibility Criteria

• 1+ year as an Assistant Team Lead or 2+ years as an SME with proven team-handling experience.
• Hands-on experience managing AR Voice teams and/or End-to-End RCM teams.
• Strong people-management, communication, and performance-management skills.
• Experience in US Healthcare / RCM is preferred.

Key Responsibilities

• Lead and manage day-to-day team operations.
• Drive productivity, quality, and process adherence.
• Coach and mentor team members to achieve performance targets.
• Handle operational escalations and ensure timely resolution.
• Monitor team performance and drive continuous improvement.
• Collaborate with internal stakeholders to ensure smooth business operations.