Assistant Store Manager

Tynimo Life Style; Rangareddy; On-site; INR 400,000 - 650,000; Full time

Job summary

Assistant Store Manager at Tynimo Life Style in Hyderabad near Rajiv Gandhi International Airport will oversee day-to-day store operations, ensure opening/closing SOP adherence, and maintain store standards and hygiene.

You will drive sales targets, supervise a team of sales advisors, train on POS, merchandise, customer service, stock management, and engage in regular briefings to recognize top performers.

Qualifications

• Minimum 3 years of experience in the retail industry.
• Undergraduate or Graduate qualification.

Responsibilities

• Oversee day-to-day store operations and ensure opening/closing SOP adherence.
• Maintain store standards, hygiene and VM displays; adjust displays to order.
• Adhere to company policies, SOPs and employment standards.
• Assist in cashiering, POS training and support to new and existing team members.
• Aim to achieve sales targets for the store and product categories.
• Minimize shrinkage; train teams on merchandise handling and stock protection.
• Resolve customer complaints and queries.
• Conduct audits for customer service, till service and housekeeping standards.

Skills

Commercial Acumen

Customer Focus

Managing Teams

Effective communication

Role modelling

Planning & Organising

Education

Undergraduate/ Graduate

Job description

ROLE AND ELIGIBILITY CRITERIA

Role/Position: Assistant Store Manager

Reporting to: Operation Manager

Location: Hyderabad, Rajiv Gandhi International Airport

Basic Eligibility Criteria:

• Experience: 3 years of experience in the retail industry
• Qualification: Undergraduate/ Graduate

Selection Process:

• Screening round by Hr
• Personal Interview by Operations Head & MD

KEY RESPONSIBILITIES:

• Responsible for day-to-day store operations. Responsible for Opening and closing the store (Adherence to Opening and Closing SOP)
• Responsible for Maintaining Store standards, hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
• Adhering and driving company policies, Store SOP, and employment standards
• Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
• Ensuring achievement of sales targets which have been set for the store and categories.
• Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. .
• Managing & resolving customer complaints and queries
• Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
• Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
• Working on adequate learning and development of the team through on job training, VM training, product training etc.
• Managing Inward & Outward of stocks and inventory management
• Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
• Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:

• Commercial Acumen
• Customer Focus
• Managing Teams
• Effective communication
• Role modelling
• Planning & Organising