Assistant Regional Manager

DTDC Express Limited; Hubli; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A logistics company is seeking an experienced Assistant Regional Manager in Hubli. This role focuses on driving revenue growth and overseeing operational excellence across the region. Responsibilities include managing P&L, developing strategic initiatives, and leading a team to ensure outstanding service and compliance. The ideal candidate should have strong leadership qualities, excellent business development skills, and significant experience in logistics or supply chain management.

Qualifications

• 8–12+ years of experience in logistics, supply chain, or express distribution.
• Prior experience in regional management or P&L ownership preferred.

Responsibilities

• Drive revenue growth and operational excellence.
• Oversee end-to-end regional operations including sales and customer service.
• Ensure compliance with company policies and operational standards.

Skills

P&L management

Leadership

Business development

Stakeholder management

Operational management

Education

Graduate/Postgraduate in Business Administration or related field

Job description

Designation

Assistant Regional Manager

Location

Hubli

Job Summary

The role is responsible for driving revenue growth, operational excellence, and strategic initiatives aligned with the organization’s vision. This role will oversee end-to-end regional operations including sales (DP, Channel, Retail & International), CRM, hub operations, HR, administration, and customer service, ensuring business profitability and service excellence across the region. This role will be the P&L Head of the ROK (Rest of Karnataka) region.

Key Roles & Responsibilities

• Financial Responsibilities
• Own and manage the P&L for the assigned region, driving profitability and cost optimization.
• Achieve revenue growth targets aligned with annual business plans and organizational goals.
• Monitor expenses and identify opportunities for cost reduction and operational efficiency.
• Ensure timely collection and reconciliation of COD consignments and address revenue gaps.
• Collaborate with Finance and Operations teams to enhance financial performance.
• Strategic & Tactical Responsibilities
• Analyze market trends, competitive landscape, and regional dynamics to improve performance.
• Drive business growth across DP sales, Channel sales, Retail, and International segments.
• Manage Regional & National Key Accounts, ensuring strong customer relationships, retention, and maximum wallet share.
• Identify opportunities for network expansion and new revenue streams.
• Work closely with Fleet, Accounts, and Operations teams to increase profitability.
• Strengthen collections and revenue realization across the region.
• Operational Responsibilities
• Ensure smooth service operations in line with defined TATs, SLAs, and company policies.
• Lead and manage a team of Regional Channel Managers, Area Managers, Channel Executives, and Branch Managers of the assigned region.
• Oversee CRM activities, service performance, and customer experience metrics.
• Manage first mile, last mile, hub, and gateway operations efficiently.
• Address customer escalations promptly and provide effective solutions.
• Ensure operational compliance and adherence to industry standards and company policies.
• Drive HR and administrative initiatives for team productivity and engagement.

Key Skills & Competencies

• Strong P&L management and financial acumen
• Proven leadership and team management skills
• Excellent business development & strategic planning capabilities
• Strong stakeholder management and communication skills
• Customer-centric mindset with problem-solving ability
• Strong operational and logistics management experience

Educational Qualification & Experience

• Graduate/Postgraduate in Business Administration, Logistics, Supply Chain, or related field.
• 8–12+ years of experience in logistics, supply chain, express distribution, or related industry.
• Prior experience in regional management / business operations / P&L ownership is preferred.

Key Performance Indicators (KPIs)

• Regional revenue growth & profitability
• Service quality & TAT adherence
• Customer retention & satisfaction
• Network expansion & business development
• Team productivity and operational efficiency