Assistant Operations/ Facility Manager

Smartworks; Mumbai Suburban; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Smartworks is seeking an Assistant Operations Manager to oversee day-to-day property operations and lead the client experience and operations team. The role requires coordinating with tenants, vendors, and contractors while ensuring safety and facility standards.

The ideal candidate will have 4–5 years of experience in building facilities, strong MEP knowledge, and an engineering/technical degree or diploma. You will manage invoices, schedules, and critical vendor relationships on a daily basis.

Qualifications

• Minimum 4–5 years of experience in building facilities management.
• Strong knowledge of maintaining building facilities.
• Hands-on experience with MEP systems.
• Engineering or technical degree/diploma required.

Responsibilities

• Maintains the Management office and controls day-to-day operations of the property.
• Oversees staff per the organisational chart and manages vendors.
• Processes invoices for management approval for departments under him.
• Tracks HVAC, DG, BMS, CCTV contracts and maintenance activities.
• Manages relationships with clients, tenants and key vendors.
• Coordinates tenant moves, lobby events, elevator scheduling and related activities.
• Coordinates maintenance with outside contractors and safety drills.
• Promotes positive relationships with tenants and owners.
• Supervises housekeeping and security operations alongside the Facility Manager.

Skills

Facility management

MEP

Staff management

Education

Engineering/Technical degree or diploma

Job description

Designation: Assistant Operations Manager

Department: Client Experience & Operations

Key Roles & Responsibilities:

• Maintains the Management office and control day-to-day operations of the Property.
• Maintain an effective command for overall management of staff as per the organisational chart
• Processes invoices for management approval pertaining to departments under him.
• Track the AMC/Warranty/Defect Liability Period- HVAC, DG, BMS, CCTV contracts, maintenance calls, etc. and emergency projects
• Manages critical relationships with client, tenants, and key vendors
• Assists with all scheduling activities, including all tenant moves, lobby events, freight elevator scheduling, plant rotations, and any vendor activities, which affect tenants (window washing, elevator maintenance, etc.)
• Coordinates maintenance efforts with outside contractors
• Coordinate all building fire/life safety drills/seminars.
• Promotes and fosters positive relationships with tenants and owners.
• Supervise Housekeeping and Security operations along with the Facility Manager & parking.

Skills & Qualification Required:

• Minimum Experience required 4 to 5 years
• Strong knowledge of maintaining building facility
• Should have hands on experience on MEP
• Engineering/ Technical degree or diploma.