Assistant Manager - Sales Support (Export Shipping & Logistics)

CMA CGM; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

CMA CGM Group in Mumbai is seeking a Sales Development Senior Specialist to support Outside and Inside Sales with rates filing and quoting activities. The role focuses on coordinating rate files, responding to leads, and driving SPOTON and non-maritime services to customers.

You will liaise with pricers, manage bookings follow-ups, and back up the sales team to ensure timely execution of commercial tasks in a dynamic logistics environment.

Qualifications

• Minimum graduate.
• Minimum 3–4 years in shipping industry.
• Good written and verbal communication skills.
• MS Office skills.
• Go-getter and pro-active approach.
• Good analysis skills.

Responsibilities

• Support outside/inside sales for rates filing.
• Quote rates and carriage charges to customers on behalf of sales.
• File rates in AQUA Contracts and track closures.
• Follow up with customers for bookings and quotations.
• Coordinate with Pricers on Freight and DDSM claims.
• Act as backup for Outside Sales / Inside Sales.
• Respond to sales leads within defined timelines.
• Promote CMA CGM Group services and SPOTON digital products.
• Handle SPOTON-related queries from customers.

Skills

Rates filing

Quotation follow-up

MS Office

Communication skills

Sales support

Go-getter

Education

Graduate

Tools

AQUA Contracts

Job description

Sales Development Senior Specialist India Led by Rodolphe Saad, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

JOB DESCRIPTION

Job Title : Assistant Manager Department : Commercial Sub Department : Sales Support - Export Reporting : Zonal Sales Support Supervisor / Manager

Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Core Responsibilities:

• Support to outside sales / Inside Sales for Rates filing.
• Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales.
• File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
• Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims Act as Complete Backup for Outside Sales / Inside Sales linked.
• Respond to Sales Leads assigned.
• Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA) Promote SPOTON Digital Products Act as Support to customers on All SPOTON related commercial queries.
• Handle Digitalized Customers SPOTON queries Handle rate disputes of customers and RFI Closure

Key Performance Indicators:

• Need to respond to All sales leads assigned within 14 days
• All target quotations to be followed up within maximum 48 hours of sending with Pricers.

Qualifications and Skill Sets:

• Minimum graduate.
• Minimum Experience of 3-4 years in shipping industry.
• Good written and verbal communication skills.
• MS office skills.
• Go-getter and pro-active approach.
• Good analysis skills.

Come along on CMA CGMs adventure ! Experience Level Senior Level .