Commercial Apprentice

CMA CGM; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

CMA CGM in Mumbai is seeking a Sales Support to assist Outside and Inside Sales with rates filing and customer quotations. You will coordinate with Pricers, file rates in AQUA Contracts, and follow up for closures and bookings. The role includes promoting CMA CGM Services, non-maritime products, and SPOTON to customers.

You will act as a backup for sales activities, respond to leads, and handle rate disputes or RFI closures, ensuring timely follow-ups and customer satisfaction.

Qualifications

• Good written and verbal communication skills.

Responsibilities

• Support to outside sales / Inside Sales for Rates filing.
• Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
• File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
• Follow up with the customers for booking (Quotation follow-up)
• Contact with Pricers on Freight and DDSM claims
• Act as Complete Backup for Outside Sales / Inside Sales linked.
• Respond to Sales Leads assigned.
• Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA...)
• Promote SPOTON - Digital Products - Act as Support to customers on All SPOTON related commercial queries.
• Handle rate disputes of customers and RFI Closure

Skills

Communication skills

Job description

Role Summary:

• Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Core Responsibilities:

• Support to outside sales / Inside Sales for Rates filing.
• Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
• File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
• Follow up with the customers for booking (Quotation follow-up)
• Contact with Pricers on Freight and DDSM claims
• Act as Complete Backup for Outside Sales / Inside Sales linked.
• Respond to Sales Leads assigned.
• Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA...)
• Promote - SPOTON - Digital Products - Act as Support to customers on All SPOTON related commercial queries.
• Handle rate disputes of customers and RFI Closure

Key Performance Indicators:

• Need to respond to All sales leads assigned within 14 days
• All target quotations to be followed up within maximum 48 hours of sending with Pricers.

Qualifications and Skill Sets:

• Good written and verbal communication skills.