Assistant Manager - Sales Administration and Support Operations

Unitile; Mumbai Suburban; On-site; INR 500,000 - 900,000; Full time

Job summary

UniVicoustic in Mumbai is seeking a Sales Coordinator to join our Sales Administration and Operations Support Team. You will process customer orders, coordinate with departments, maintain sales data, draft proposals, and respond to inquiries to ensure timely fulfillment.

The role requires a graduate in engineering and 5+ years in sales coordination, with experience in manufacturing. Proficiency in CRM and ERP software, strong organizational and communication skills, and the ability to multitask

Qualifications

• Graduate or Bachelors in Engineering preferred.
• 5+ years in sales coordination including quotations, tenders, orders.
• Manufacturing experience preferred.

Responsibilities

• Process customer orders and monitor status for timely fulfilment.
• Collaborate with internal departments to provide information to the sales team.
• Collect, manage, and maintain sales data; prepare reports and documents.
• Draft and prepare sales proposals.
• Address customer and dealer inquiries with accurate information; organize contracts and records.
• Respond to inquiries via phone, email, or in person promptly.
• Assist in preparing and distributing sales materials and promotions.
• Liaise between sales and marketing, accounts, technical support, and material management.

Skills

Multitasking

Fast-paced

Meet deadlines

Well-organized

Problem solving

Communication

CRM

ERP

Education

Graduate/Eng. degree

Tools

CRM Software

ERP Software

Job description

About UniVicoustics:

Born from a vision to redefine the way spaces sound and feel, UniVicoustic is setting new benchmarks in the world of architectural acoustics. As a young and fast-emerging brand, we combine design innovation with technical expertise to deliver intelligent acoustic solutions that enhance comfort, creativity, and performance in every environment.

Powered by our strategic partnership with Vicoustic, Portugal - a global leader in acoustic technology and the inventor of the revolutionary VMT (Virtual Material Technology) seriesUniVicoustic brings world-class innovation to India. Our solutions are crafted to not only solve sound challenges but also elevate the aesthetic appeal of spaces with versatile designs, textures, and finishes.

Our portfolio spans across auditoriums, offices, studios, hospitality, educational institutions, and wellness spaces, where we seamlessly integrate acoustics with architecture. From modular wall and ceiling systems to bespoke solutions, UniVcoustic empowers designers, architects, and end-users to create spaces that are both functional and inspiring.

At UniVicoustic, we believe in building beyond productswe are cultivating an ecosystem of sustainability, collaboration, and creativity. With a strong focus on recyclable materials and innovation we are committed to creating solutions that meet the acoustic demands of today while preparing for the needs of tomorrow.

As we expand our footprint, UniVicoustic continues to be driven by its mission to transform spaces into experiences. By combining science, art, and sustainability, we are shaping an acoustic future where every sound matters, and every space resonates with harmony.

Role Overview:

We are looking for a Sales Coordinator to join our Sales Administration and Operations Support Team

Key Responsibilities:

• Process customer orders and monitor order status to ensure timely fulfilment.
• Collaborate with various internal departments to provide the sales team with necessary information anddetails.
• Collect, manage, and maintain sales data and records; prepare reports and other documents as required.
• Draft and prepare sales proposals.
• Address customer and dealer inquiries promptly, providing accurate information as needed. Organize andmanage sales documents, contracts, and records efficiently.
• Respond to customer inquiries via phone, email, or in person in a timely and professional manner.
• Assist in the preparation and distribution of sales materials and promotional items.
• Act as a liaison between the sales team and other departments, including marketing, accounts, technicalsupport, and material management

Required Skills:

Skills & Competencies

The ability to multitask, work in a fast-paced environment, and meet deadlines.

• Well-organized and responsible with an aptitude in problem-solving Ability to communicate clearly and people skills.
• Self-motivated, Quick learner & Independent Mindset Familiarity with CRM and ERP Software

Qualification And Experience:

• Graduate or any Bachelors Degree in an Engineering stream will be preferred for this role.
• 5 + years of experience handling sales coordination which includes handling quotation, tenders, sales orders.
• Preference will be given employees from manufacturing set up