Assistant Manager - Operations.Trade Operations-OT Honk Kong

Mashreq; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Mashreq Bengaluru is seeking a seasoned Trade Operations professional with 9–12 years of experience to oversee processing, sanction checks, and readiness of LC/Standby LC transactions. The role emphasizes accuracy, adherence to SOPs, and strong MS Office proficiency.

You will authorize and input transactions, draft SWIFT messages, and coordinate with onshore teams to ensure seamless client delivery. The ideal candidate communicates clearly, manages teams, and drives automation initiatives to

Qualifications

• Bachelor's degree required; 9–12 years in Trade Operations.
• Expert understanding of Trade Ops.
• Strong MS Office proficiency and data analysis.
• Good communication and team management abilities.

Responsibilities

• Ensure compliance with SOPs and guidelines in trade processing.
• Authorize/input transactions and draft SWIFT messages.
• Manage import LC issuance/amendments/cancellations.
• Coordinate with onshore unit for client delivery.
• Address audit observations promptly.
• Maintain accuracy to avoid Nostro/account reconciliation issues.
• Lead ad-hoc automation initiatives.

Skills

MS Office

Analytical skills

Communication skills

Team management

Education

Bachelor's Degree

Tools

MS Excel

ERP systems

Job description

Key Result Areas

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
• Perform sanction checking of relevant parties in documents.
• Handle Trade Operations.
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
• Ad-hoc tasks given by the Team Head
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

• Managing customers’ expectations, Ideation and working on automation projects
• Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
• Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
• Audit observations if any, must be closed in an effective and timely manner.
• Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
• Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
• Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
• Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

• Bachelor's Degree
• At least 9-12 years of relevant working experiences in Trade Operations
• Expert level knowledge in Understanding of Trade Ops.
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles
• Good communication skills, Team Management and interpersonal skills
• Proficiency in MS Office (Word and Excel)
• Attentive to details, good analytical skills and interpersonal skills
• Able to work under pressure, excellent organizational skills and good team player.