Assistant Manager - National Enterprise Sales (Retail)

MOVIN Express; Gurugram District; On-site; INR 350,000 - 650,000; Full time

Job summary

MOVIN Express in Gurugram, India seeks a Sales Executive to drive growth in the logistics sector. You will visit retail client sites, present solutions, and build strong relationships to generate revenue across product and service lines.

The role requires excellent negotiation, CRM proficiency, and 3–5 years of logistics sales experience. MBA or equivalent is preferred; regional language skills are a plus.

Qualifications

• Experience in generating new and repeat sales.
• Experience in conducting customer and competitive analysis.
• Negotiation skills and ability to develop strong working relationships.
• Good listening skills and ability to anticipate business needs.
• Knowledge of CRM software and Microsoft Office Suite.
• Customer service attitude with excellent negotiation skills.

Responsibilities

• Generating leads through cold calling and converting leads into customers.
• Travels to retail customer sites for face-to-face meetings and gathering information.
• Builds partnerships with key stakeholders to generate revenue across product lines.
• Presents solutions to customers to gain approval and move the sales process forward.
• Visits retail customers to confirm satisfaction and address issues.
• Follows up with customers to ensure problem resolution and timely payments.
• Maintains records of customer information and tracks sales performance.
• Reviews BI reporting tools to assess account performance.

Skills

Lead generation

Cold calling

Negotiation

CRM usage

MS Office

Customer service

Sales mindset

Relationship building

Education

MBA or equivalent

3-5 years logistics sales

Tools

CRM software

MS Office Suite

Job description

• Generating leads through cold calling converting leads into customer for the company.
• Travels to retail customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.
• Builds successful partnerships with key stakeholders at all levels of retail customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
• Presents solutions to customers to gain approval of proposals and move forward with the sales process.
• Visits retail customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed.
• Meets with retail customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.).
• Facilitates research of retail customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel.
• Discusses complaints with company’s personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions.
• Follows-up with customers to ensure successful problem resolution.
• Shares customer problems with managers and operations teams to provide awareness on recurring customer issues.
• Maintains and monitors records of customer information and account performance to track sales performance to objectives.
• Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management.
• Address billing issues and ensure collection payment on time

SKILLS AND KNOWLEDGE REQUIREMENTS

• Experience in generating new and repeat sales by providing services and technical information.
• Experience in conduction customer and competitive analysis.
• Negotiation skills and the ability to develop strong working relationships.
• Good listening skills and the ability to anticipate business needs.
• Knowledge of CRM software and Microsoft Office Suite.
• Customer service attitude with excellent negotiation skills.

Educational Qualifications:

• MBA Degree or equivalent
• 3-5 years’ Sales experience in Logistics Industry.
• Proven track record of managing sales territories across medium and large size customers.
• Excellent negotiations and communication skill.
• Experience in working with multiple industry segments preferred.
• Ability to communicate in regional languages.