Assistant Manager - Landlord Relationship

Croma; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Croma in Pune seeks a dedicated professional to manage landlord relations and drive store expansion initiatives. You will bridge landlords with internal teams, coordinate resources, and ensure timely execution of openings while maintaining compliance and stakeholder satisfaction.

The role focuses on strategic landlord engagement, contract adherence, and efficient project delivery to support rapid market growth. Proactive problem solving and MS Office proficiency are essential.

Qualifications

• Experience in managing landlord or client relations.
• Proven focus on stakeholder satisfaction.
• Strong compliance adherence.
• Proficiency in MS Office required.

Responsibilities

• Develop and maintain long-term relationships with landlords to enable organic growth and company objectives.
• Acquire understanding of landlord needs and serve as the communication link between landlord and internal teams.
• Develop detailed project plans for new store openings and track progress.
• Coordinate internal resources and vendors for flawless execution of new store openings.
• Ensure projects are delivered on-time, within scope and within budget.
• Resolve issues related to store landlords under IRL purview.
• Support new initiatives requiring landlord intervention at stores.
• Timely closure of queries raised by central IRL team.
• Ensure timely procurement of compliance documents (e.g., Fire NOC, PT receipts).
• Resolve issues pertaining to landlords under IRL purview.

Skills

Landlord relations

Client relations

Stakeholder satisfaction

Compliance adherence

MS Office

Tools

MS Office

Job description

Role & responsibilities

Develop and maintain strategic long-term trusting relationships with landlords to accomplish organic growth and long-term company objectives.

• Acquire a thorough understanding of the landlord needs and requirements
• Serve as the link of communication between landlord and internal teams
• Develop a detailed project plan for new store opening to track progress
• Coordinating internal resources and vendors for the flawless execution of new store openings
• Ensuring that all projects are delivered on-time, within scope and within budget
• Resolving issues pertaining to store under the purview of the landlord
• Supporting New initiatives which would need Landlords intervention at the store
• Timely closure of queries/ issues raised by the central IRL team
• Ensure timely procurement of compliance related documents like Fire NOC, PT receipts etc.
• Resolving issues pertain to Landlord under IRL purview

Preferred candidate profile

• Managing landlord relations or client relations
• Stakeholder satisfaction
• Compliance adherence
• Speed and effectiveness of project executionExcellent in MS Office

Candidates from retail, retail expansion, shopping malls, or organized retail industries will be preferred.