Relationship Manager- property

Wellness Forever Lifestyle Chemist; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Wellness Forever Lifestyle Chemist in Mumbai seeks a Property / Lease Management professional to optimize rental costs, manage lease renewals, relocations, and related administrations across its retail network.

You will coordinate with landlords, finance, legal and internal teams to ensure timely renewals, handle deposits, track issues, and build strong landlord relationships to support ongoing store operations.

Responsibilities

• Drive rental cost savings through effective negotiation with landlords.
• Manage rental escalations, renewals, relocations and downsizing initiatives.
• Identify opportunities for rental optimization and cost reduction.
• Negotiate commercial terms including rent, escalation, lock-in period, notice period, renewal terms and other lease conditions.
• Maintain an updated tracker of all leases, rentals and upcoming renewals.
• Ensure all lease/rental agreements are renewed before expiry.
• Initiate renewal discussions well in advance.
• Coordinate with landlords, Legal, Finance and internal stakeholders for timely execution.
• Ensure all agreements and related documentation are properly maintained.
• Avoid last-minute renewals, expiry-related risks and business disruption.
• Manage property relocation and closure activities.
• Coordinate the complete handover process with landlords.
• Ensure proper closure documentation and settlement of accounts.
• Track and recover security deposits within agreed timelines.
• Negotiate and resolve any disputes relating to security deposit deductions.
• Coordinate with Finance for timely accounting and receipt of recovered deposits.
• Ensure timely resolution of landlord queries related to: Rent payments, GST invoices, Rent file approvals, TDS deductions/certificates, Payment reconciliation, Other finance-related matters.
• Coordinate with Finance and Accounts teams to resolve payment-related issues.
• Ensure timely rent payments and minimize landlord escalations.
• Maintain a tracker for pending finance queries and ensure closure within agreed TAT.
• Handle and coordinate resolution of landlord/property-related infrastructure matters, including: Leakage and seepage issues.
• Road widening and related external/municipal matters.
• Sub-letting and Otla space-related matters.
• Electricity load reduction/increase requirements.
• Building and premises-related issues.
• Common area and property-related concerns.
• Day-to-day landlord and property queries.
• The candidate will be responsible for coordinating with relevant internal teams, landlords, contractors and external agencies until complete resolution.
• Develop and maintain strong professional relationships with landlords and property owners.
• Act as the primary point of contact for key landlords.
• Conduct regular discussions with landlords to understand concerns and expectations.
• Proactively resolve issues and prevent unnecessary escalations.
• Maintain a positive and long-term relationship with strategic landlords.
• Support negotiations during renewals, relocations, closures and other commercial discussions.

Job description

Key Responsibilities

1. Rental Cost Optimization & Lease Management

• Drive rental cost savings through effective negotiation with landlords.
• Manage rental escalations, renewals, relocations and downsizing initiatives.
• Identify opportunities for rental optimization and cost reduction.
• Negotiate commercial terms including rent, escalation, lock-in period, notice period, renewal terms and other lease conditions.
• Maintain an updated tracker of all leases, rentals and upcoming renewals.

2. Agreement Renewal Management

• Ensure all lease/rental agreements are renewed before expiry.
• Initiate renewal discussions well in advance.
• Coordinate with landlords, Legal, Finance and internal stakeholders for timely execution.
• Ensure all agreements and related documentation are properly maintained.
• Avoid last-minute renewals, expiry-related risks and business disruption.

3. Relocation, Closure & Security Deposit Recovery

• Manage property relocation and closure activities.
• Coordinate the complete handover process with landlords.
• Ensure proper closure documentation and settlement of accounts.
• Track and recover security deposits within agreed timelines.
• Negotiate and resolve any disputes relating to security deposit deductions.
• Coordinate with Finance for timely accounting and receipt of recovered deposits.

4. Landlord Finance Query Management

• Ensure timely resolution of landlord queries related to:
• Rent payments
• GST invoices
• Rent file approvals
• TDS deductions/certificates
• Payment reconciliation
• Other finance-related matters
• Coordinate with Finance and Accounts teams to resolve payment-related issues.
• Ensure timely rent payments and minimize landlord escalations.
• Maintain a tracker for pending finance queries and ensure closure within agreed TAT.

5. Landlord Infrastructure & Property Issue Management

Handle and coordinate resolution of landlord/property-related infrastructure matters, including:

• Leakage and seepage issues.
• Road widening and related external/municipal matters.
• Sub-letting and Otla space-related matters.
• Electricity load reduction/increase requirements.
• Building and premises-related issues.
• Common area and property-related concerns.
• Day-to-day landlord and property queries.

The candidate will be responsible for coordinating with relevant internal teams, landlords, contractors and external agencies until complete resolution.

6. Landlord Relationship Management

• Develop and maintain strong professional relationships with landlords and property owners.
• Act as the primary point of contact for key landlords.
• Conduct regular discussions with landlords to understand concerns and expectations.
• Proactively resolve issues and prevent unnecessary escalations.
• Maintain a positive and long-term relationship with strategic landlords.
• Support negotiations during renewals, relocations, closures and other commercial discussions.