Assistant Manager – Human Resources

Chai Point; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Chai Point is looking for an HR professional to manage end-to-end recruitment for Store Staff and Store Managers across its retail network, coordinating sourcing, screening, interviewing, and offer rollout, while ensuring smooth onboarding.

The role also covers induction, compliance, and documentation, plus maintaining HRMS data, handling attendance discrepancies, driving engagement, and providing MIS dashboards. Exit processes and F&F settlements are handled according to policy.

Qualifications

• Experience in store hiring for Store Staff and Store Managers across retail stores.
• Hands-on experience with payroll.
• Plan and conduct structured induction programs for new joiners.
• Coordinate pre-boarding and onboarding activities for smooth joining.
• Draft and issue HR letters including show-cause notices and warnings.
• Maintain accurate employee records in HRMS and resolve attendance discrepancies.
• Drive employee engagement initiatives and monitor wellbeing.
• Prepare and maintain recruitment trackers and MIS dashboards.
• Manage Full & Final settlements in line with policy.

Responsibilities

• Manage end-to-end recruitment for Store Staff and Store Managers across retail stores — sourcing, screening, interviewing, and offer rollout.
• Coordinate pre-boarding and onboarding activities to ensure a smooth joining experience.
• Plan and conduct structured induction programs for new joiners.
• Oversee uniform and ID badge distribution as part of onboarding.
• Ensure adherence to organizational policies and promptly handle grievances.
• Draft HR letters and manage audit observations through the portal.
• Maintain HRMS records and resolve attendance discrepancies.
• Conduct 30-60-90 day check-ins to monitor experience and wellbeing.
• Prepare recruitment trackers and dashboards for data-driven decisions.
• Coordinate F&F settlement clearances as per policy.

Skills

Recruitment

Onboarding

Payroll

Induction

Compliance

Documentation

Audit

HRMS

Data Management

Employee Engagement

MIS Reporting

F&F Settlement

Job description

We are looking for candidates from the QSR sector with prior experience in store hiring (Store Staff and Store Partners) along with hands‑on experience in payroll.

Recruitment & Onboarding

• Manage end-to-end recruitment for Store Staff and Store Managers across retail stores — sourcing, screening, interviewing, and offer rolloutCoordinate pre-boarding and onboarding activities to ensure a smooth joining experience for new hires

Induction & Compliance

• Plan and conduct structured employee induction programs for new joinersOversee uniform and ID badge distribution as part of the onboarding processEnsure adherence to organizational policies and handle employee grievances promptly

Documentation & Audit

• Draft and issue HR letters including show-cause notices, warning letters, and transfer lettersTrack and ensure timely closure of audit observations through the audit management portal

HRMS & Data Management

• Maintain accurate and up-to-date employee records in the HRMSIdentify and resolve attendance discrepancies and zero-attendance cases in a timely manner

Employee Engagement

• Conduct structured 30- 60- and 90-day check-ins to monitor employee experience and well-beingDrive initiatives aimed at improving employee satisfaction and reducing attrition

MIS & Reporting

• Prepare and maintain recruitment trackers, interview dashboards, and uniform/IVA trackersGenerate regular MIS reports to support data-driven HR decisions

Full & Final Settlement

• Manage the complete employee separation process with sensitivity and complianceConduct exit interviews to gather actionable feedbackCoordinate Full & Final (F&F) settlement clearances in line with company policy