Assistant Manager - Hospitality Operations

Elevated Space Management; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Settl in Bangalore is seeking an experienced Assistant Operations Manager / Operations Manager to oversee day-to-day property operations, ensure smooth resident experiences, and drive performance across assigned properties.

You will manage move-ins/outs, bookings and contracts, monitor collections and costs, coordinate with Finance, Sales and Maintenance, and maintain MIS reports and dashboards to drive timely decisions.

Qualifications

• 3–7 years of experience in operations, hospitality, co-living, real estate, or property management.
• Strong MS Excel/Google Sheets and MIS reporting skills.
• Experience in vendor management, rental collections, and financial reconciliation.
• Excellent communication, analytical, and problem-solving abilities.
• Strong ownership, coordination, and follow-up skills.
• Bachelor's degree required; an MBA or relevant specialization is an added advantage.

Responsibilities

• Manage daily property operations and coordinate with Property/Community Managers.
• Oversee resident move-ins, move-outs, bookings, and contract management.
• Monitor rental collections, payment follow-ups, and financial reconciliations.
• Manage maintenance requests, property snag lists, and vendor performance.
• Track utility expenses, vendor invoices, and operational costs.
• Maintain MIS reports, operational trackers, and performance dashboards.
• Coordinate with Finance, Sales, Maintenance, and other internal teams.
• Ensure timely reporting, issue resolution, and operational efficiency.

Skills

MS Excel/Google Sheets

MIS reporting

Vendor management

Rental collections

Financial reconciliation

Communication

Analytical skills

Problem solving

Ownership/Coordination

Follow-up skills

Education

Bachelor's degree

MBA or relevant specialization

Job description

Job Title: Assistant Operations Manager / Operations Manager

Company: Settl
Location: Bangalore
Experience: 37 Years
Employment Type: Full-time
CTC: As per experience and market standards

Job Summary

We are looking for an experienced Operations Manager to oversee day-to-day property operations, ensure smooth resident experiences, and manage operational performance across assigned properties.

Key Responsibilities

• Manage daily property operations and coordinate with Property/Community Managers.
• Oversee resident move-ins, move-outs, bookings, and contract management.
• Monitor rental collections, payment follow-ups, and financial reconciliations.
• Manage maintenance requests, property snag lists, and vendor performance.
• Track utility expenses, vendor invoices, and operational costs.
• Maintain MIS reports, operational trackers, and performance dashboards.
• Coordinate with Finance, Sales, Maintenance, and other internal teams.
• Ensure timely reporting, issue resolution, and operational efficiency.

Requirements

• 3–7 years of experience in operations, hospitality, co-living, real estate, or property management.
• Strong knowledge of MS Excel/Google Sheets and MIS reporting.
• Experience in vendor management, rental collections, and financial reconciliation.
• Excellent communication, analytical, and problem-solving skills.
• Strong ownership, coordination, and follow-up skills.
• Bachelor's degree required; an MBA or relevant specialization is an added advantage.

Why Join Settl?

• Opportunity to work in a growing co-living and property management business.
• Exposure to cross-functional operations and business management.
• Strong learning and career growth opportunities.