Assistant Manager - Contract To Billing

Jones Lang LaSalle (JLL); Gurugram District; Presencial; INR 3.200.000 - 4.200.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle (JLL) Gurugram is seeking an experienced Assistant Manager for Contract to Billing. The role covers end-to-end billing, credit item investigations, cash application, and collections.

The candidate will manage teams, optimize processes, and drive automation using RPA and BI tools while ensuring strict adherence to SLAs and month/quarter-end close deadlines.

Formación

• Bachelor's degree in finance, accounting, commerce, business administration or related field.
• 8–12 years of progressive experience in finance operations, billing, or revenue recognition.
• 3–5 years managing teams of 10+ professionals.
• Hands-on experience with PeopleSoft (PS) Financial modules, particularly AR and Billing.

Responsabilidades

• Manage workload allocation, capacity planning, and resource optimization.
• Oversee investigation and resolution of credit items on customer accounts including root cause analysis and corrective action.
• Ensure timely clearance of unapplied and disputed credits per SLAs.
• Identify and allocate unapplied customer payments to correct accounts and invoices.
• Monitor unallocated cash balances and aging; drive resolution of open items.

Conocimientos

Analytical skills

Communication skills

Multitasking

Attention to detail

Deadline driven

Educación

Bachelor's degree in finance, accounting, commerce, business administration

Herramientas

PeopleSoft (PS) Financial modules

Microsoft Excel

Power BI

Tableau

Descripción del empleo

Role Overview

Assistant Manager - Contract to Billing

Responsibilities

• Manage workload allocation, capacity planning, and resource optimization
• Oversee investigation and resolution of credit items on customer accounts, including root cause analysis and corrective action
• Ensure timely clearance of unapplied and disputed credits in line with defined SLAs
• Ensure timely identification and allocation of unapplied customer payments to the correct accounts and invoices
• Monitor unallocated cash balances and aging, and drive resolution of open items
• Oversee collection of outstanding receivables through proactive customer follow-ups and escalation management
• Track and report on collection performance, overdue balances, and aging trends
• Resolve payment disputes with internal and external stakeholders
• Oversee bank reconciliations in Integral, including investigation and clearance of reconciling items
• Ensure bank balances agree to the general ledger and that variances are documented and resolved
• Manage month-end and quarter-end close activities, including reconciliations and AR-related accruals, within agreed deadlines
• Identify and implement process improvements to improve efficiency, reduce errors, and accelerate cycle times
• Lead automation initiatives, including RPA, workflow optimization, and system enhancements
• Conduct regular quality audits and implement corrective actions
• Define, track, and report on KPIs, including accuracy rate and error reduction
• Coordination with stakeholder management
• Ability to multi-task and work in a dynamic and fast paced environment

Education and Experience

• Bachelor's degree in finance, Accounting, Commerce, Business Administration, or related field
• 8-12 years of progressive experience in finance operations, billing, or revenue recognition
• 3-5 years managing teams of 10+ professionals
• Comfortable with AMER shift timings (5:30 PM to 2:30 AM)
• Mandatory: Hands-on experience with PeopleSoft (PS) Financial modules, particularly Accounts Receivable and Billing
• Managing end-to-end billing processes
• Experience in contract management and financial master data setup
• Prior exposure to multi-entity, multi-currency billing environments preferred
• Experience in supporting audits (internal/external/SOX) is highly desirable

Technical Skills

• Microsoft Excel
• Power BI
• Tableau
• PeopleSoft (PS) Financial modules, particularly Accounts Receivable and Billing
• Tax concepts (VAT, GST, Sales Tax, Withholding Tax)

Core Competencies

• Exceptional analytical and communication skills (verbal and written)
• Strong attention to detail and accuracy in data handling
• Proven ability to multitask effectively in a dynamic, fast-paced environment
• Commitment to meeting deadlines and maintaining high service standards
• Focus on accuracy, quality, cost management, and timeliness

Location

Gurugram

Job Type: Contract to Billing

Scheduled Weekly Hours: 40