Assistant Manager (Chiller, HVAC, Troubleshooting)

JIN Johnson Controls (India) Private Limited; Telangana; On-site; INR 500,000 - 800,000; Full time

Job summary

Johnson Controls, Inc. is seeking an experienced HVAC service professional for Hyderabad to support AMC and warranty customers. You will perform field service on chillers, manage electrical and mechanical issues, and drive on-time maintenance while reducing costs.

Strong communication and leadership will be essential to engage teams and key customer stakeholders. The role emphasizes upskilling in new chiller technologies, predictive service approaches, and revenue-generating activities through

Qualifications

• 8+ years of hands-on service experience in HVAC&R.
• Experience with screw and centrifugal chillers.
• Knowledge of electrical systems.
• Strong communication and presentation skills.
• MS Office knowledge.
• Ability to manage a team of engineers/technicians.

Responsibilities

• Render service support for HVAC AMC and Warranty customers.
• Provide hands-on field service on HVAC chillers (electrical and mechanical).
• Maintain RT/TAT, PM adherence & FTR to reduce costs.
• Handle breakdown calls and hi-skill compressor overhauls.
• Coordinate with associates/third party teams.
• Upskill and implement predictive analysis and new service offerings.
• Ensure timely LNM execution for revenue generation.
• Maintain relationships with key influencers and decision-makers to generate PSA/L&M revenues.

Skills

HVAC&R service

Screw chillers

Centrifugal chillers

Electrical knowledge

Communication skills

MS Office

Team management

Education

BE/BTech/Diploma in Engineering

Tools

MS Office

Job description

A. PRIMARY Purpose (Why does this job exists) To meet the AMC & Service operations requirements in HVAC Field experience. B. primary DUTIES: 1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs 2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical 3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction 4. Attaining Appreciation letters towards customer satisfaction 5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad 6. Implementing Predictive analysis and new service 7. Timely LNM execution for revenue generation 8. Monitor and groom team working through associates/third party 9. Has to be a self-motivated person and should take initiatives 10. Achieving customer satisfaction by improving RT/TAT& PM adherence 11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M 12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers 13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites C. Education, Technical Skills, knowledge and experience 1. B.E. / B.Tech. / Diploma (Engineering) 2. 8+ Min experience in HVAC&R industry with service profile 3. Knowledge & Hands on experience in Screw, Centrifugal chillers 4. Knowledge of Electrical 5. Good communication and Presentation Skills 6. Knowledge of MS-Office 7. Skill to manage the team of Engineers /Technicians Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.