Assistant Manager (Chiller, HVAC, Troubleshooting)

Johnson Controls International; Andhra Pradesh; On-site; INR 600,000 - 900,000; Full time

Job summary

Johnson Controls, Inc. is seeking an experienced HVAC service engineer to support AMC and warranty customers. The role requires hands-on field service on screw and centrifugal chillers, with strong electrical knowledge and the ability to manage a team of engineers and technicians.

You will maintain RT/TAT and PM adherence while driving revenue through effective service delivery. The ideal candidate has 8+ years in HVAC&R service, solid communication skills, and proficiency with MS Office, ready

Qualifications

• 8+ years of experience in HVAC&R service.
• Hands-on field service experience with screw and centrifugal chillers.
• Knowledge of electrical systems.
• Good communication and presentation skills.
• MS Office proficiency.

Responsibilities

• Render service support for HVAC AMC and Warranty customers.
• Field service on HVAC chillers electrical and mechanical.
• Maintain RT/TAT, PM adherence & FTR to reduce costs.
• Attend to breakdowns and high-skill jobs for Hyderabad.
• Lead and groom team of associates/third party.

Skills

HVAC service

Electrical knowledge

Communication skills

Team leadership

Education

B.E./B.Tech./Diploma in Engg.

Tools

MS Office

Job description

A. PRIMARY Purpose (Why does this job exists)

To meet the AMC & Service operations requirements in HVAC Field experience.

B. primary DUTIES:

1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs

2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical

3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction

4. Attaining Appreciation letters towards customer satisfaction

5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad

6. Implementing Predictive analysis and new service

7. Timely LNM execution for revenue generation

8. Monitor and groom team working through associates/third party

9. Has to be a self-motivated person and should take initiatives

10. Achieving customer satisfaction by improving RT/TAT& PM adherence

11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M

12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers

13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites

C. Education, Technical Skills, knowledge and experience

1. B.E. / B.Tech. / Diploma (Engineering)

2. 8+ Min experience in HVAC&R industry with service profile

3. Knowledge & Hands on experience in Screw, Centrifugal chillers

4. Knowledge of Electrical

5. Good communication and Presentation Skills

6. Knowledge of MS-Office

7. Skill to manage the team of Engineers /Technicians