Senior Engineer (HVAC, Chiller, Troubleshooting)

Johnson Controls, Inc.; Andhra Pradesh; On-site; INR 400,000 - 650,000; Full time

Job summary

Johnson Controls, Inc. in Hyderabad seeks an experienced HVAC service professional to meet AMC and service operation requirements. The role involves hands-on field service for chillers (electrical and mechanical) and maintaining service standards across assigned sites.

The ideal candidate holds a Diploma/ B.Tech in HVAC/R with 3–8 years of service experience, strong communication skills, and the ability to manage engineers/technicians while driving customer satisfaction and revenue growth.

Qualifications

• Diploma or B.Tech (HVAC/R) with service focus.
• 3–8 years HVAC&R service experience.
• Hands-on knowledge of screw or centrifugal chillers.
• Electrical knowledge.
• Strong communication and presentation skills.
• Proficiency with MS Office.
• Ability to lead engineers/technicians.

Responsibilities

• Render service support for HVAC AMC and warranty customers.
• Hands-on field service on HVAC chillers (electrical and mechanical).
• Maintain RT/TAT, PM adherence & FTR to reduce costs.
• Attain appreciation letters from customer satisfaction.
• Handle breakdown calls and compressor overhauling for Hyderabad.
• Implement predictive analysis and new service.
• Timely LNM execution for revenue generation.
• Monitor and coach team through associates/third party.
• Be self-motivated and take initiatives.
• Improve RT/TAT and PM adherence to boost satisfaction.
• Maintain relationships with decision-makers to generate revenues.
• Stay updated on new technologies in chiller systems (screw/centrifugal).

Skills

HVAC service experience

Customer communication

Team leadership

Education

Diploma/ B.Tech (HVAC/R)

Tools

MS Office

Job description

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operates and maintains indoor environments and driving to a new era of autonomous buildings.

We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.

Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Please visit and follow Johnson Controls linkedin for recent exciting activities.

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A. PRIMARY Purpose (Why does this job exists)

To meet the AMC & Service operations requirements in HVAC Field experience.

B. primary DUTIES:

• 1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs
• 2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical
• 3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction
• 4. Attaining Appreciation letters towards customer satisfaction
• 5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad
• 6. Implementing Predictive analysis and new service
• 7. Timely LNM execution for revenue generation
• 8. Monitor and groom team working through associates/third party
• 9. Has to be a self-motivated person and should take initiatives
• 10. Achieving customer satisfaction by improving RT/TAT& PM adherence
• 11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M
• 12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers
• 13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites

C. Education, Technical Skills, knowledge and experience

• 1. Diploma/ B.Tech
• 2. 3-8 Min experience in HVAC&R industry with service profile
• 3. Knowledge & Hands on experience in Screw, Centrifugal chillers
• 4. Knowledge of Electrical
• 5. Good communication and Presentation Skills
• 6. Knowledge of MS-Office
• 7. Skill to manage the team of Engineers /Technicians