Assistant Manager-Butler

Hyatt Regency; Panaji; On-site; INR 500,000 - 650,000; Full time

Job summary

Hyatt Regency in Goa, Panaji, is seeking a dedicated professional to lead the Butler service. You will manage daily operations, ensure top-tier guest service, and supervise staff to reach their full potential.

The role focuses on enhancing guest satisfaction, loyalty, and cross-department collaboration to deliver seamless service across hotel operations. Strong records management and operational oversight are essential for success.

Responsibilities

• Manage and coordinate daily operations of the hotel's Butler service.
• Ensure exceptional customer service and maintain high standards of quality.
• Supervise and train staff members to achieve their full potential.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain accurate records and reports of hotel operations.

Job description

• Manage and coordinate daily operations of the hotel's Butler service.
• Ensure exceptional customer service and maintain high standards of quality.
• Supervise and train staff members to achieve their full potential.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain accurate records and reports of hotel operations.