Duty Manager

Royal Orchid & Regenta Hotels; Mandya District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Royal Orchid & Regenta Hotels in Karnataka seeks an experienced Hotel Operations Manager to oversee daily operations and guest experiences. You will coordinate with departments to ensure seamless service and drive consistent quality across all outlets.

Responsibilities include promptly addressing guest complaints, maintaining service standards, ensuring adherence to company policies, and collaborating with other managers to achieve business objectives.

Responsibilities

• Oversee daily hotel operations to ensure seamless guest experiences.
• Coordinate with various departments to achieve operational excellence.
• Handle guest complaints and resolve issues promptly.
• Maintain high standards of quality and service.
• Ensure compliance with company policies and procedures.
• Collaborate with other managers to achieve business objectives.

Job description

• Oversee daily hotel operations to ensure seamless guest experiences.
• Coordinate with various departments to achieve operational excellence.
• Handle guest complaints and resolve issues promptly.
• Maintain high standards of quality and service.
• Ensure compliance with company policies and procedures.
• Collaborate with other managers to achieve business objectives.