Duty Manager

Akasa Air; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Akasa Air in Bengaluru seeks a hotel operations supervisor to manage daily operations of the hospitality establishment, ensuring smooth service delivery and guest satisfaction. The role emphasizes quality service, guest feedback, and collaboration with housekeeping, food & beverage, and front desk teams.

The position requires supervising staff, coordinating across departments, maintaining accurate records, and developing strategies to improve guest loyalty while addressing issues promptly to

Responsibilities

• Manage daily operations of the hotel or hospitality establishment.
• Supervise and coordinate staff activities to ensure high-quality service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Maintain accurate records and reports on hotel performance and guest feedback.
• Collaborate with other departments to achieve business objectives.
• Analyze and resolve complex problems efficiently.

Job description

• Manage daily operations of the hotel or hospitality establishment.
• Supervise and coordinate staff activities to ensure high-quality service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Maintain accurate records and reports on hotel performance and guest feedback.
• Collaborate with other departments to achieve business objectives.
• Analyze and resolve complex problems efficiently.