Assistant Manager Beverage

Accorhotel; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Novotel Kolkata Hotel & Residences is seeking an experienced F&B professional to supervise and coordinate the operations of the assigned outlet. You will work with other departments to ensure seamless service, maintain hygiene and safety, and drive guest satisfaction and profitability.

You will train and motivate the team, assist in planning annual budgets, and help execute sales promotions and food festivals to boost outlet performance.

Qualifications

• Experience in F&B operations management at a hospitality outlet.
• Strong leadership and teamwork skills.
• Knowledge of hygiene, safety standards and compliance.
• Budgeting and cost control experience.

Responsibilities

• Provide overall supervision, planning, control and coordination of the assigned outlet.
• Coordinate with all departments to ensure maximum cooperation, productivity and guest service.
• Monitor and supervise service flow; maintain hygiene and safety standards.
• Develop and motivate the team to ensure smooth operation and profitability.
• Assist the Director of F&B in planning operations and annual budgeting.

Job description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Job Description

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
• Assist the Director of F&B to plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Director of F&B
• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
• Assist the Director of F&B in sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.

Additional Information

Employee benefit card offering discounted rates at Accor hotels worldwide.

Develop your talent through Accor's learning programs.

Opportunity to grow within your property and across the world!

Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.