Restaurant Manager

SmartRecruiters, Inc.; New Town; On-site; INR 350,000 - 480,000; Full time

Benefits offered by this job

Discounted hotel rates

Learning programs

Growth opportunities

CSR & ESG initiatives

Job summary

Accor seeks an experienced Outlet Supervisor to oversee all activities of the assigned hotel outlet, ensure seamless coordination with departments, maintain hygiene and safety standards, and lead the team toward guest satisfaction and profitability.

The role requires strong leadership to manage service flow, budget adherence, and event support while promoting innovative products and exceptional service. Based at the property with on-site work expectations.

Responsibilities

• Oversee supervision, planning, control and coordination of all activities in the assigned outlet.
• Coordinate with all hotel departments to ensure guest satisfaction and productivity.
• Monitor and supervise service flow in the outlet.
• Report issues affecting hotel interests to Management.
• Assist the Director of Restaurants & Bar in planning and executing outlet operations.
• Maintain hygiene standards across the outlet.
• Train staff on safety provisions.
• Motivate and develop the team to ensure smooth operations and teamwork.
• Aim for guest satisfaction and profitability via resource optimization.
• Prepare annual budgets and provide monthly follow-up to the Director of Restaurants & Bar.
• Maintain profit margins and control costs through pricing and cost-control measures.
• Support sales promotions through events and food festivals.
• Ensure quality, hygiene, health and safety across outlet areas.
• Supervise the outlet within budget and legal parameters.
• Maintain high service standards, safety, and compliance with company policy.
• Ensure staff adhere to uniform and hygiene standards.
• Continuously delight customers with trend-setting and innovative products and services.
• Take on additional responsibilities as delegated by Management.

Job description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Job Description

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Assist the Director of Restaurants & Bar to plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Director of Restaurants & Bar
• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
• Assist the Director of Restaurants & Bar in sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.