Assistant Manager - Banking Referral Sales - (Kerala)

Cashfree Payments; Ernakulam; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cashfree Payments is seeking a Partnerships Manager to oversee a portfolio of alliance banks, driving acquisition and activation of merchants through multiple bank channels.

You will build relationships with key bank influencers, coordinate with product and operations teams to tailor onboarding and ensure system alignment, and evolve referrals into full banking programs, including subvention-based collaborations.

Qualifications

• Experience in customer engagement or sales roles.
• Strong business acumen and customer-oriented mindset.
• Established networks with public and private banks are a plus.
• Proficient in Excel and MS Office.
• Energetic team player with quick learning ability.
• Proven ability to create and execute partnerships that drive results.
• Data-driven with MIS orientation and analytical capability.
• Solid project management and multi-priority handling skills.
• Ability to think strategically and influence cross-functional teams.

Responsibilities

• Manage a portfolio of alliance banks to drive acquisition and activation of new merchants.
• Develop strong working relationships with key bank influencers and map bank teams.
• Drive onboarding of Cashfree as a vendor/customer in bank ecosystems and ensure system alignment across departments.
• Identify banks to upgrade from referral arrangements to banking programs (white-labelled or VAS).
• Drive subvention agreements to make partner banks active co-acquirers of merchants.
• Formalize engagements with partner banks via agreements and set base rates/mark-ups as applicable.
• Coordinate with Solutions, Product, and other teams to deliver required customizations and projections for partnerships.

Skills

Customer engagement / sales experience

Business acumen & customer orientation

Network with banks (public & private)

High energy team player

Independent partnership execution

Data-driven MIS mindset

Project management

Strategic thinking & cross-functional-

Willingness to travel

Tools

Excel

Job description

About the Role

1. Responsible for a portfolio of alliance partner banks to drive acquisition & activationof new merchants ensure business growthvia different bank channels.
2. develop strong working relationships with key influencers for the assigned banks. This includes mapping the various teams in the assigned banks thoroughly
3. Drive seamless onboarding of Cashfree as a Vendor / Customer in the banks ecosystem along withproduct team . And as well as ensure set-up on system and its complete alignment across departments
4. Identifying the banks which can be graduated from a Referral arrangement to a Banking Program which could either be a white-labelled or a VAS arrangement.
5. Drive Subvention agreements and ensures that the partner bank becomes an active partner in co-acquiring Merchants using subvention as an effective tool
6. Ensuring that the engagements are well formalized with the partner banks by way of agreement(s) andagreed base rates and mark-ups applicable, if any.
7. Liaising with other cross-functional teams like Solutions, Product etc. to ensure that we deliver onrequired customizations by sizing up the opportunity and creating projections which is a driver in takingsuch calls.

Must Have Skills:

1. Experience in customer engagement / sales roles is a must. This is essentially a customer facing role andtherefore flair for sales / relationship building is sacrosanct.
2. Business acumen and Customer orientation: Should be a passionate believer in digital transformationand the use of technology to simplify business processes and improve customer experience.
3. Established and existing networks with banks both public as well as private sector would be a definiteadvantage.
4. Excellent written and verbal communication skills, comfort with Microsoft Office Suite, specifically Excel.
5. High energy team player with willingness to learn and adapt quickly.
6. Ability to work independently with a proven track record of creating and executing partnerships /alliances that drive measurable business results.
7. Data-driven thinking and an affinity for numbers, MIS.Analytical capability to deal with the technical, contractual, and financial aspect of the business.
8. Project management experience and ability to handle multiple time-sensitive projects and competingpriorities.
9. Ability to effectively think strategically and influence cross-functional teams, such as Operations,Solutions, Product etc. so as to have the required prioritization accorded.
10. Willing to travel to meet with banks / large Merchants acquired through the banking partners.