Regional Sales Manager - Branch Banking

Kotak Mahindra Bank; Bengaluru; À distance; INR 1 200 000 - 2 400 000; Plein temps

Résumé du poste

Kotak Mahindra Bank is seeking a Regional Sales Manager to drive end-to-end sales for merchant acquiring and cash management solutions across India. You will lead a large team, drive onboarding, and ensure portfolio growth while coordinating with branches and relationship teams.

The role emphasizes strong English communication, 15–16 years of banking experience, and MBA qualification. Engineering background is advantageous; MSM tools and campaigns will support sales efforts.

Qualifications

• Minimum 15–16 years of experience in Liabilities/POS/CMS in a reputed bank or acquirer.
• MBA preferred; Engineering + MBA is an advantage.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong written and verbal communication in English.

Responsabilités

• Lead end-to-end regional sales for merchant acquiring (POS/EDC, Bharat QR, UPI) and CMS across assigned markets.
• Drive onboarding, activation, and portfolio growth through dedicated sales teams; ensure smooth handover for implementation.
• Train and enable branches/relationship teams to sell CMS and Acquiring products; support campaigns and marketing collateral.
• Ensure KYC/AML compliance and governance; manage risk and audit readiness throughout the deal lifecycle.

Connaissances

Sales leadership

Team management

MS Office

English communication

Banking / POS / CMS

Formation

MBA

Engineering

Description du poste

Regional Sales Manager_BRANCH BANKING_0733_8087_1100031 Enterprise Business Solutions Role Regional Manager Location Across India Number of Positions Reporting Relationships Business Head Position Grade M7/M8 Job Profile Drive end-to-end sales, onboarding, and portfolio growth thru dedicated team of Assistant Product Sales Managers/PSMs, Senior Product Sales Managers & Area Managers for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition , solutioning & integration , and portfolio retention with strong collaboration across internal stakeholders & support Corporate/CA customers dealing with Consumer, Commercial Bank & Wealth verticals

Key Responsibilities

• 1) Business Development & Lead Generation Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments. Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation. Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions. Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI. Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
• 2) Onboarding, Activation & Portfolio Management Coordinate with operations/implementation for seamless go-live ; ensure activation and throughput (TPV/collections). Build deep client relationships to retain and grow wallets , cross-sell/up-sell adjacent products, and proactively resolve service issues.
• 3) Enablement, Training & Marketing Support Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively. Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.
• 4) Risk, Compliance & Governance Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence. Explain chargebacks/fraud risks for all product offering and follow audit/compliance requirements throughout deal lifecycle.

Key Performance Indicators (KPIs)

New acquisitions: POS/QR terminals, CMS mandates Activation & throughput: TPV, fee realization. Penetration: Product adoption across mapped branches/segments. Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT. Risk & compliance: Zero critical audit findings; KYC accuracy.

Qualifications & Experience

Minimum 15-16 years of experience in managing Liabilities/POS/CMS Business with a reputed bank / acquirer MBA preferred (Engineering + MBA is an advantage) Proficient in MS Office (Word, Excel, PowerPoint) Strong written and verbal communication in English Skills & Competencies Strong sales orientation; self-starter with high energy and proactive & leader approach. Market savvy with solid networking; analytical and practical with troubleshooting aptitude. Excellent interpersonal, negotiation, presentation, and planning skills. Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines. Capable of handling large team of more than 100 people Sound analytical and logical reasoning capabilities.

Experience Level Mid Level