Assistant Manager (Arbitrator & Case Management)

Tap Growth ai; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Tap Growth ai in Mumbai is seeking an Assistant Manager (Arbitrator & Case Management) to identify and onboard arbitrators, manage case handling guidelines, and coordinate hearings. You will train arbitrators, organize refresher sessions, and prepare training materials.

The role requires 1+ years of experience in stakeholder management, arbitration, or related fields, with strong communication, coordination, and proficiency in MS Word, Excel and PowerPoint.

Qualifications

• LLB, B.Com, BMS or related qualification.
• 1+ years in stakeholder management, training, legal, arbitration, or related roles.
• Strong communication and interpersonal skills.
• Good coordination and organizational skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Identify and source potential arbitrators for empanelment.
• Manage the complete onboarding process, including documentation, responsibilities, fee structure, and case-handling guidelines.
• Conduct training sessions for newly onboarded arbitrators.
• Organize refresher training sessions and workshops.
• Prepare training materials, FAQs, manuals, and support documents.
• Coordinate with arbitrators regarding ongoing disputes and hearings.
• Schedule hearings and coordinate the passing of orders.
• Manage communication channels and WhatsApp groups.
• Maintain updated records of arbitrators, training sessions, and certifications.
• Collect feedback from arbitrators and coordinate improvements.

Skills

Stakeholder management

Training

Communication

Organizational skills

Analytical thinking

Problem-solving

Independent working

Education

LLB

B.Com

BMS

Tools

MS Word

Excel

PowerPoint

Job description

We're Hiring: Assistant Manager (Arbitrator & Case Management)!

Location: Mumbai
Work Mode: Work from Office
Employment Type: Full-time
Experience: 1+ years

Key Responsibilities:

• Identify and source potential arbitrators for empanelment.
• Manage the complete onboarding process, including documentation, responsibilities, fee structure, and case-handling guidelines.
• Conduct training sessions for newly onboarded arbitrators.
• Organize refresher training sessions and workshops.
• Prepare training materials, FAQs, manuals, and support documents.
• Coordinate with arbitrators regarding ongoing disputes and hearings.
• Schedule hearings and coordinate the passing of orders.
• Manage communication channels and WhatsApp groups.
• Maintain updated records of arbitrators, training sessions, and certifications.
• Collect feedback from arbitrators and coordinate improvements.

Requirements:

• LLB, B.Com, BMS, or a related qualification.
• 1+ years of experience in stakeholder management, training, legal, arbitration, or related roles.
• Strong communication and interpersonal skills.
• Good coordination and organizational skills.
• Strong analytical and problem-solving abilities.
• Good knowledge of MS Word, Excel, and PowerPoint.
• Comfortable learning and working with technology and digital platforms.
• Ability to work independently in a fast-paced environment.

Eager to be part of a dynamic team?