Assistant Manager

Imarque Solutions; Puducherry; On-site; INR 600,000 - 900,000; Full time

Job summary

Imarque Solutions seeks an Assistant Manager to lead the sales team, driving target achievement and delivering actionable insights to boost performance. The role focuses on coaching, relationship-building with Team Leaders and Agents, and maintaining a high standard of customer experience.

You will be responsible for monitoring sales results, guiding the team, and presenting reports to management, while coordinating efforts across monthly and quarterly cycles.

Qualifications

• Lead and drive the sales team to hit monthly and quarterly targets.
• Analyze performance data to identify growth opportunities.
• Build and maintain strong relationships with Team Leaders and Agents.
• Mentor and motivate the team to improve productivity and morale.
• Handle escalations and ensure excellent customer experience.
• Prepare and present sales reports to management.

Responsibilities

• Lead and drive the sales team to hit monthly and quarterly targets.
• Monitor and analyze sales performance to identify areas for improvement.
• Foster strong relationships with Team Leaders and Agents for coordination.
• Provide coaching and mentoring to boost team productivity and engagement.
• Manage escalations to ensure a positive customer experience.
• Prepare and present regular sales reports to management.

Skills

Sales team leadership

Performance analysis

Relationship management

Coaching/mentoring

Job description

Role: Assistant Manager

Key Responsibilities

• Lead and assist the sales team to achieve monthly and quarterly targets.
• Monitor sales performance and provide actionable insights to improve results.
• Build and maintain strong professional relationships with Team Leaders and Agents.
• Drive motivation, coaching, and mentoring to enhance team productivity.
• Handle escalations and ensure excellent customer experience.
• Prepare and present sales reports to management.