Assistant Manager

Integra Ventures; Kamrup Metropolitan; On-site; INR 500,000 - 800,000; Full time

Job summary

Integra Ventures Group is seeking an IT role focused on software management, implementation, and robust IT operations across enterprise tools including HRMS, ERP, and CRM systems. You will drive integration, data integrity, and automation while maintaining security standards.

The position requires strong troubleshooting, vendor coordination, and scripting skills with emphasis on data protection and system reliability.

Qualifications

• Experience in implementing, managing, and troubleshooting enterprise software and business applications.
• Familiarity with HRMS, ERP, CRM, project management, and other business productivity tools.
• Working knowledge of databases, SQL, APIs, and software integration concepts.
• Understanding of networking, cloud-based applications, cybersecurity, and data backup processes.
• Knowledge of automation tools, scripting, or programming languages such as Python, Java, or JavaScript will be an advantage.
• Proficiency in MS Office, particularly Excel, and IT reporting tools.
• Strong analytical, troubleshooting, and problem-solving abilities.

Responsibilities

• Manage, maintain, and troubleshoot business software, enterprise applications, HRMS, ERP systems, and other organizational tools.
• Lead the implementation, configuration, testing, and deployment of new software applications and technology solutions.
• Oversee day-to-day IT operations, including hardware, software, network connectivity, system access, and technical support.
• Coordinate with software vendors for implementation, maintenance, upgrades, and issue resolution.
• Support database management, data backup, system reporting, and data integrity.
• Identify opportunities to automate repetitive tasks and streamline internal workflows.
• Ensure appropriate access controls, data protection, cybersecurity practices, and regular data backups.

Skills

ERP systems

HRMS

CRM software

SQL

APIs

Python

JavaScript

Networking

Cloud basics

Cybersecurity

Data backup

Automation

MS Excel

Tools

SQL databases

APIs

Cloud services

Windows/Linux

Job description

Role & responsibilities

• Software & Application Management: Manage, maintain, and troubleshoot business software, enterprise applications, HRMS, ERP systems, and other organizational tools.
• Software Implementation: Lead the implementation, configuration, testing, and deployment of new software applications and technology solutions.
• IT Operations: Oversee day-to-day IT operations, including hardware, software, network connectivity, system access, and technical support.
• System Integration: Coordinate the integration of different software applications to improve data flow, operational efficiency, and reporting.
• Technical Support: Diagnose and resolve software, application, system, and user-related technical issues within defined timelines.
• Database & Reporting: Support database management, data backup, system reporting, and maintenance of data accuracy and integrity.
• Automation & Process Improvement: Identify opportunities to automate repetitive tasks and streamline internal workflows using appropriate software and digital tools.
• Vendor Management: Coordinate with software vendors, service providers, and external technical teams for implementation, maintenance, upgrades, and issue resolution.
• IT Security & Compliance: Ensure appropriate access controls, data protection, software licensing compliance, cybersecurity practices, and regular data backups.
• Team & Stakeholder Coordination: Coordinate with internal departments to understand their technology requirements and provide effective IT solutions.
• Documentation & Training: Maintain IT documentation, software manuals, system configurations, and user guides; conduct training sessions for employees on new applications.
• Technology Upgrades: Evaluate emerging software, tools, and technologies to recommend solutions that align with organizational requirements.

Preferred candidate profile

• Strong knowledge of software applications, operating systems, and IT infrastructure.
• Experience in implementing, managing, and troubleshooting enterprise software and business applications.
• Familiarity with HRMS, ERP, CRM, project management, and other business productivity tools.
• Working knowledge of databases, SQL, APIs, and software integration concepts.
• Understanding of networking, cloud-based applications, cybersecurity, and data backup processes.
• Knowledge of automation tools, scripting, or programming languages such as Python, Java, or JavaScript will be an advantage.
• Proficiency in MS Office, particularly Excel, and IT reporting tools.
• Strong analytical, troubleshooting, and problem-solving abilities.