Assistant Manager

SOTC Travel Ltd.; Goregaon; On-site; INR 600,000 - 900,000; Full time

Job summary

SOTC Travel Ltd. in India is seeking an experienced ticketing specialist to handle domestic and international bookings, leveraging GDS systems to issue tickets and manage related services.

The role requires coordinating with hotels and suppliers, ensuring timely payments, and driving revenue through effective booking management. The ideal candidate will have strong communication skills and hands-on GDS experience, with preference for hotel bookings and visa processing.

Qualifications

• Excellent communication skills.
• Hands-on experience with GDS tools (Galileo, Amadeus, Sabre).
• Preferably, experience in hotel bookings and visa processing.

Responsibilities

• 1. Issue tickets in accordance with client requirements.
• 2. Manage all transactions related to non-air services, including rail, visa, bus, and insurance.
• 3. Provide support for submission processes by ensuring all correspondence is sent and tracked.
• 4. Drive sales for PLB carrier services.
• 5. Upload all necessary supporting documents into the system.
• 6. Ensure there is no pending billing or payment.
• 7. Handle personal bookings for clients and ensure same-day collection of payments.
• 8. Coordinate with customers to manage day-to-day bookings.
• 9. Achieve revenue and transaction targets set by the business.
• 10. Negotiate and coordinate with hotels and suppliers for booking arrangements.
• 11. Handle sub-activities related to transactions, including invoicing, hotel invoice collection, and reconciliation

Skills

Excellent communication skills

GDS tools: Galileo Amadeus Sabre

Tools

Galileo

Amadeus

Sabre

Job description

1. Issue tickets in accordance with client requirements.

2. Manage all transactions related to non-air services, including rail, visa, bus, and insurance.

3. Provide support for submission processes by ensuring all correspondence is sent and tracked.

4. Drive sales for PLB carrier services.

5. Upload all necessary supporting documents into the system.

6. Ensure there is no pending billing or payment.

7. Handle personal bookings for clients and ensure same-day collection of payments.

8. Coordinate with customers to manage day-to-day bookings.

9. Achieve revenue and transaction targets set by the business.

10. Negotiate and coordinate with hotels and suppliers for booking arrangements.

11. Handle sub-activities related to transactions, including invoicing, hotel invoice collection, and reconciliation

Requirements

• Minimum 5 years of experience in Domestic and International Ticketing.
• Excellent communication skills.
• Hands-on experience with GDS tools (Galileo, Amadeus, Sabre)
• Preferably, experience in hotel bookings and visa processing.