Travel Consultant

Creative Enterprises; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Creative Enterprises in Mumbai seeks a Ticketing Management specialist to book, issue, reissue and refund international and domestic flight tickets using airline websites, GDS or NDC platforms.

You will handle cancellations, refunds and rebooking with minimal supervision, resolve travel-related queries, and ensure client satisfaction while applying IATA regulations and standard ticketing procedures.

Qualifications

• Ticketing management for international and domestic flight tickets using airline websites, GDS or NDC platforms.
• Handle cancellations, refunds and rebooking with minimal supervision.
• Resolve customer queries and travel-related issues to ensure client satisfaction.
• Apply in-depth knowledge of IATA regulations and standard ticketing procedures.

Responsibilities

• Independently handle ticket cancellations, refunds, and rebooking.
• Promptly resolve customer queries and address travel-related issues to ensure client satisfaction.

Skills

Galileo

Job description

Ticketing Management: Book, Issue, Reissue and Refund both international and

domestic flight tickets using Airline websites, GDS or NDC platforms.

Operational Execution: Independently handle ticket cancellations, refunds, and

rebooking processes with minimal supervision.

Issue Resolution: Promptly resolve customer queries and address travel-related issues to

ensure client satisfaction.

Regulatory Adherence: Apply in-depth knowledge of IATA regulations and standard

ticketing procedures to all transactions.

Role & responsibilities

• Well knowledge Galileo,

Preferred candidate profile