Assistant Manager

Sotc Travel Ltd.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Sotc Travel Ltd. in Mumbai seeks an experienced Ticketing Specialist for domestic and international bookings. You will manage non-air transactions, GDS ticketing, and supplier coordination to meet client requirements.

The role requires strong communication, hotel booking knowledge, and visa processing familiarity, with duties spanning from invoicing to reconciling payments and ensuring timely document submission.

Qualifications

• Minimum 5 years of experience in Domestic and International Ticketing.
• Excellent communication skills.
• Hands-on experience with GDS tools (Galileo, Amadeus, Sabre).
• Preferably, experience in hotel bookings and visa processing.

Responsibilities

• Issue tickets as per client requirements.
• Manage all non-air transactions: rail, visa, bus, and insurance.
• Support submission processes by ensuring all correspondence is sent and tracked.
• Drive sales for PLB carrier services.
• Upload supporting documents into the system.
• Ensure there is no pending billing or payment.
• Handle personal bookings and collect payments on the same day.
• Coordinate with customers to manage day-to-day bookings.
• Achieve revenue and transaction targets set by the business.
• Negotiate with hotels and suppliers for booking arrangements.
• Handle invoicing, hotel invoice collection, and reconciliation.

Skills

Communication

Tools

Galileo

Amadeus

Sabre

Job description

Responsibilities

• 1. Issue tickets in accordance with client requirements.
• 2. Manage all transactions related to non-air services, including rail, visa, bus, and insurance.
• 3. Provide support for submission processes by ensuring all correspondence is sent and tracked.
• 4. Drive sales for PLB carrier services.
• 5. Upload all necessary supporting documents into the system.
• 6. Ensure there is no pending billing or payment.
• 7. Handle personal bookings for clients and ensure same-day collection of payments.
• 8. Coordinate with customers to manage day-to-day bookings.
• 9. Achieve revenue and transaction targets set by the business.
• 10. Negotiate and coordinate with hotels and suppliers for booking arrangements.
• 11. Handle sub-activities related to transactions, including invoicing, hotel invoice collection, and reconciliation

Requirements

• Minimum 5 years of experience in Domestic and International Ticketing.
• Excellent communication skills.
• Hands-on experience with GDS tools (Galileo, Amadeus, Sabre)
• Preferably, experience in hotel bookings and visa processing.

Galileo, Amadeus, Sabre