Assistant General Manager-Service Delivery, Central & Packaged Air Conditioning Service

Blue Star; Mumbai; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

Blue Star is seeking an Assistant General Manager – Service Delivery for Central & Packaged Air Conditioning. Based in Mumbai (BSH-Sakinaka), you will spearhead revamp sales, manage tenders, proposals, BOQ/BOM, and ensure end-to-end service delivery quality.

The role requires 8–14 years of relevant experience, a Diploma/BE/B.Tech, and strong relationship building with customers, contractors, and engineering firms.

Qualifications

• Experience in HVAC service delivery and revamp sales.
• Ability to prepare proposals, BOQ/BOM, and tender submissions.
• Location: BSH-Sakinaka, Mumbai; diploma/BE/BTech required; 8–14 years experience.

Responsibilities

• Identify and develop revamp business opportunities and sales funnel.
• Ensure quality standards for pre-sale and post-sale support and order fulfilment.
• Build relationships with customers, contractors, and engineering firms.
• Lead tender processes and approvals, including BOQ/BOM and statutory requirements.
• Prepare sales proposals and ensure orders close in line with ABP.
• Analyze bid documents and coordinate with HVAC consultants and officials.
• Hit revamp sales and execution targets and manage channels.
• Monitor competition and report to management.
• Manage payments and receivables as per TOP.

Skills

HVAC sales

Tender management

Customer relationship management

Pre-sale & post-sale support

Channel development

Education

Diploma/ BE/ B.Tech

Job description

Assistant General Manager – Service Delivery, Central & Packaged Air Conditioning Service

Job Description

1. Identifying and developing/generating the Revamp business opportunities/Sales funnel for Machine/Equipment sales with new and existing customers through existing Customer base, Open Market and channels by utilizing product knowledge & applications experience in the HVAC market.
2. Ensures quality standards are maintained for both pre-sale and post-sale customer support and order fulfillment.
3. Build relationships with new and existing customers, contractors, engineering and architectural firms.
4. Initiate sales process, focus on prequalifying in Govt. tenders/reverse auctions and other customers with technical submissions and statutory requirements in line with BOQ.
5. Preparation of sales proposals, estimates, BOQ/BOM, follow ups with the concerned client team and ensure to close orders with expected AGM in line with ABP.
6. Process and analyze feasibility assessments and/or all bid documents for tenders and reverse auctions, in coordination with HVAC consultants/Govt. Officials.
7. Achieve Revamp sales & execution target as per ABP.
8. Handle existing channels and hold those accounts to generate constant business.
9. Monitor competition, provide information to the reporting manager and discuss to arrive at suitable action.
10. Payment tracking and collections as per TOP and should have good knowledge on receivable management.

Qualifications and Experience

• Location: BSH-Sakinaka
• Qualifications: Diploma/ BE/ B.Tech
• Experience: 8 Years - 0 Months to 14 Years - 0 Months