Assistant General Manager Learning Development Sales Academy Hyderabad

Croma; Hyderabad; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Croma in Hyderabad is seeking an experienced Learning & Development leader to drive zonal training programs and collaborate with sales leadership to tailor regional content. The role emphasizes delivering in-person, virtual, and on-the-job facilitation while ensuring strategic alignment with national guidelines.

The candidate will monitor metrics, mentor a capable L&D team, and push continuous improvements based on data and field feedback.

Qualifications

• Bachelor's/Master's degree in Human Resources, Business Administration, Psychology or a related field.
• 9-10+ years in Learning & Development with 5-7 years in sales training (retail/CDIT) preferred.
• Experience managing regional/zonal L&D operations and leading a team of 5-7 members.

Responsibilities

• Drive execution of zonal sales training programs.
• Partner with Zonal Sales Heads and Store Leaders to customize learning solutions.
• Track impact on sales performance and productivity; report progress to leadership.

Skills

L&D strategy

Training delivery

Stakeholder mgmt

Team leadership

Learning analytics

Education

Bachelor's/Master's in HR/BA/PSY

Job description

Role & responsibilities :-

Zonal Learning Planning & Execution

• Implement zonal sales training calendar based on national guidelines
• Identify local training needs and customize content to reflect regional priorities
• Coordinate with trainers and facilitators for timely and high-quality learning delivery in alignment with guidelines of the national Sales Academy

Training Facilitation & Oversight

• Monitor the facilitation of training sessions across formats: in-person, virtual, and on-the-job
• Ensure logistics, materials, and trainer resources are in place for each program
• Support trainers in driving learner engagement and knowledge retention

Stakeholder Management

• Liaise with Zonal Sales Head and Store Managers to ensure zonal sales learning priorities are met
• Partner with Section Head Learning (Sales) and Team Member(s) Learning (Sales) for smooth implementation of training programs
• Capture feedback from field teams to inform continuous improvements

Training Metrics & Impact Tracking

• Monitor attendance, feedback, and performance impact of training initiatives
• Track zone-level training KPIs and report on progress to Section Head - Learning (Sales) and Vertical Head - Learning
• Recommend changes to programs based on data insights and business feedback

Team Management & Coaching

• Supervise team members within the allocated zone.
• Support team capability development and performance enhancement
• Facilitate peer learning and sharing of best practices

What Were Looking For:

• 810 years of experience in Learning & Development
• Strong exposure to CDIT / Retail Sales Training
• Experience managing regional/zonal L&D operations
• Team handling experience (5-7 members)
• Deep understanding of store operations & frontline challenges
• 8-10 years in L&D (Retail/Sales training preferred)
• Strong exposure to CDIT training & frontline sales capability building
• Experience of managing regional/zonal training operations
• Team handling experience (5-7 members)
• This role will work closely with Zonal Sales Leaders to design and execute learning strategies that directly impact business performance.

What You'll Do:

• Drive execution of zonal sales training programs
• Partner with Zonal Sales Heads & Store Leaders
• Customize learning solutions aligned to regional needs
• Track impact on sales performance & productivity
• Lead and mentor a high-performing L&D team

Preferred candidate profile

Job Specifications

Desired Qualification

• Bachelor's/Master's degree in Human Resources, Business Administration, Psychology or a related field

Desired Experience

• Minimum 9-10 years of experience in learning & development, with at least 5-7 years exposure in sales training, preferably in the retail or consumer-driven industry CDIT retails store staffs training.