Assistant Manager - Outlet

Grand Hyatt; Ernakulam; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Grand Hyatt Kochi is seeking an Assistant Outlet Manager to support the Outlet Manager in running the outlet as a profitable unit. You will help maintain Hyatt standards and guest satisfaction while operating within budget.

The role requires a hospitality-related degree or diploma and at least 2 years of leadership experience in a hotel or large restaurant. This position is based at Grand Hyatt Kochi.

Qualifications

• Degree or diploma in Hospitality or restaurant management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader in a hotel or large restaurant.

Responsibilities

• Assist Outlet Manager in running the outlet as a profitable unit.
• Ensure guest satisfaction and adherence to Hyatt standards.
• Help manage budget and operating concepts.
• Coordinate with staff to maintain high service standards.

Skills

Team leadership

Customer service

Education

Hospitality management degree/diploma

Job description

Organization- Grand Hyatt Kochi

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Qualifications

Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.