Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Sagar; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp in India is seeking a performance-driven branch professional responsible for field marketing, customer engagement, and gold loan operations. You will oversee KYC checks, loan disbursals, and branch activities to build a healthy lead pipeline and sustain growth.

Strong coaching and team leadership are needed to maintain compliance and drive business results. Qualifications include 5+ years in product or sales within gold loan or asset products, with a track record in achieving

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products.

Responsibilities

• Drive and participate in field marketing activities to improve branch visibility.
• Plan, conduct and monitor branch and field activities to ensure a healthy pipeline of leads and business growth.
• Verify customer KYC documents, process loan disbursals and ensure compliance.
• Maintain NPAs through strong follow-ups and accurate interest collections.

Skills

Field marketing

Customer engagement

Gold loan sales

Team leadership

KYC compliance

Audit/compliance

Job description

Principal Accountabilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products