Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Phalodi; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp in India seeks an experienced sales professional to drive gold loan and asset products at the branch level. The role focuses on field marketing, customer engagement, and accurate valuation of pledged ornaments, with adherence to company policy and audit requirements.

The candidate will oversee KYC verification, loan disbursal processes, and maintain compliance while growing the gold loan book and cross-selling third-party products.

Qualifications

• 5+ years of product or sales experience in gold loans or asset products.
• Experience in branch operations and customer due diligence.

Responsibilities

• Drive field marketing activities to improve branch visibility and pipeline.
• Plan and monitor branch field activities to generate leads and business conversions.
• Engage customers with gold ornament assessment for weight and purity accuracy.
• Joint custodian of vault; safekeeping of pledged ornaments per policy.
• Verify KYC documents, process loan requests and initiate disbursals.
• Process foreclosure, part release, closure and interest payment transactions.

Skills

Gold loan

Asset products

KYC

loan disbursals

Foreclosure

Valuation

Weight purity assessment

Field marketing

Coaching and training

Job description

Principal Accountabilities

• Drive participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion branch growth.
• Focus on customer engagement appraisal of gold ornaments being pledged with correct weight purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products

Key Skills

• Gold loan
• Asset products
• KYC
• loan disbursals
• Foreclosure
• Valuation
• weight purity assessment
• Field marketing
• Coaching and training

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.