Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Bilaspur; On-site; INR 600,000 - 900,000; Full time

Job summary

Poonawalla Fincorp in India is seeking an experienced professional to drive field marketing activities and manage branch-level marketing initiatives to build a healthy leads pipeline and business growth.

You will oversee customer engagement, appraisal of pledged gold with weight and purity checks, KYC verification, loan disbursal processes, and compliance across the branch. Strong leadership and mentorship for staff are essential.

Qualifications

• 5+ years of product or sales experience in gold loan or asset products.
• Ability to drive branch marketing and lead generation.

Responsibilities

• Drive field marketing activities to improve branch visibility and participate in team efforts.
• Plan, conduct and monitor branch and field level marketing activities to ensure a healthy pipeline of leads and business growth.
• Focus on customer engagement and appraisal of pledged gold with correct weight and purity as per policy and compliance.
• Joint custodian of the Vault with responsibility for safekeeping pledged ornaments as per policy.
• Verify customer KYC documents and initiate loan disbursals; process foreclosure and closure requests as applicable.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.

Skills

Gold loan sales

Asset products

Job description

Responsibilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications & Experience

• 5+ years of Product / Sales experience in Gold loan or other Asset products

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.