Assistant Agency Manager

HDFC ERGO General Insurance; Durg, Electronic City; Presencial; INR 350.000 - 600.000; Jornada completa

Descripción de la vacante

HDFC ERGO General Insurance in Durg invites applications for the Assistant Agency Manager role. The position involves front-line sales within a Retail Business Group context, operating from a Durg branch, with a permanent employment type and a requirement of 1-3 years of experience.

The role focuses on serving HNI customers, handling inbound calls, and delivering superior customer service in a captive center environment, with rotational shifts and weekly offs as part of the schedule.

Formación

• Inbound call center experience preferred.
• Willing to work in captive inbound call center setup.
• Rotational shift and weekly offs.
• Background in BFSI / call center / customer service.

Responsabilidades

• Handle inbound calls in captive setup for HDFC ERGO General Insurance.
• Provide high-quality customer service to HNI customers.
• Demonstrate professionalism and proactive problem-solving to resolve inquiries.

Conocimientos

Any Graduate

Educación

Undergraduate acceptable

Graduate & above preferable

Descripción del empleo

• India>East>Chhattisgarh>Durg>Durg>Durg>2603>Branch

Posted On 01 Oct 2026

End Date 01 Oct 2027

Required Experience 1 - 3 years

Basic Section

New Job Title Assistant Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone West

Job Role Front Line Sales

Country India

Region East

State Chhattisgarh

City Durg

Physical Branch Durg

Branch Durg

Branch Code 2603

Type of Office Branch

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Should be willing to work in captive inbound call center set up, preferably should have inbound call handling experience
Comfortable with rotational shift and weekly offs
Preferably from BFSI / call center / Customer Service background, having handled HNI customers
Superlative communication skills, engaging personality, can-do / take charge attitude
Should have zeal to service HNI customers with above-and-beyond customer service
Insurance background an added advantage
Edu. Qualification - Undergraduate acceptable; Graduate & above preferable
9-6-Day Working Week